Psychiatric patients were religiously committed and used more positive religious coping methods. Practices of negative religious coping, severe psychiatric symptoms and anxiety/depression were associated with higher distress.

Purpose In Malaysia, a vertical residential building (VRB) is still facing challenges associated with property management. The lack of experience in property management resulted in the management, acting unprofessionally that cause a lot of problems to the homeowners and their properties. The findings demonstrated that maintenance of the facilities and common areas in a VRB is essential to ensure its optimal performance over its life cycle. This has to be carried out efficiently and professionally by the qualified property manager. Unfortunately, not every property manager can perform all the tasks efficiently and professionally. Thus, this leads to an increasing number of complaints by unsatisfied homeowners’ particularly on the maintenance and management of the buildings and facilities. To satisfy the homeowners, the issue of transparency is one of the area concerns that need to be emphasised in the property management system practiced in Malaysia. This case study area of Klang Valley poses as one of the urban areas that has the highest number of vertical buildings, especially the medium cost of VRB. The purpose of this study is to explore the satisfaction level of homeowners towards the management system, maintenance services and facilities provided by the management of the medium cost VRB in the Klang Valley. Design/methodology/approach The study adopted a quantitative approach. The survey method was used as an appropriate method for inquiry of the data. Face to face survey was conducted with respondents at a medium-cost residential building in Klang Valley, Malaysia. Findings The findings demonstrated that homeowners living in medium-cost VRB in Klang Valley are satisfied and faced issues with the management system, maintenance service and services provided by the management of the medium-cost VRB. The only issue confronted by the homeowners with the medium-cost VRB is the commitment of the management towards their involvement in organising the activities, problem-solving and taking action on residents’ reports or complaints. Practical implications The findings suggest that appointing qualified property managers who understand property management has increased the performance of the management team. Most importantly, qualified property managers are equipped with knowledge in managing people, especially to create awareness on a sense of responsibility and belonging. Originality/value This study has bridged the research gap on property management of the medium-cost of VRB in Malaysia. This will add value to the management of the medium cost of VRB.

A growing number of articles have identified and reported the benefits and importance of urban green spaces for improving human well-being, but there is a significant knowledge gap regarding the impact of urban green spaces on the subjective well-being of older adults. The literature search (August 2015–August 2022) was derived from two major scientific databases, Google Scholar, and Web of Science. As a result, 2558 articles were found, 1527 of which were retrieved from WOS and the rest from Google Scholar. Bibliometric methods and VOSviewer software were used to screen and organize the articles in the relevant fields. Finally, 65 articles met the review criteria. The included studies aim to capture the benefits of various features of urban green spaces in meeting or enhancing the subjective well-being needs of older adults. The results of our review further support the existence of a strong link between older adults’ subjective well-being and various features of urban green spaces, providing new insights for future in-depth reexamination and policy development. Furthermore, the relationship between urban green spaces and older adults’ subjective well-being depends not only on the urban green spaces themselves but also on the characteristics of the older adult population that uses them.

Happiness index is determined by the key factors of economic variables (income and employment), social factors (education and family life), and health (mental and physical). The satisfaction level affects the happiness index, which is crucial for sustaining the quality of life in any given environment. The surrounding environment includes the management of the facilities offered by the retirement home. Since facility management is a significant indicator of the satisfaction level among retirees, this study aims to focus on the satisfaction level of senior citizens regarding the characteristics of retirement village housing. A questionnaire-based Likertscale approach was designed to capture the demographic profile, satisfaction regarding the internal and external facilities of the retirement home, as well as the other services provided. A total of 116 questionnaires using a face-to-face survey were analyzed using factor analysis. The KMO test was more than 0.5, and Bartlett's test was p < 0.5, indicating that the factor analysis is considered appropriate for further analysis using the factoring technique. The results indicate that the bedroom and washroom of the retirement home need improvement in terms of space area, while the characteristics of the internal and external space of the house should focus on cleanliness and illumination. The management of the internal facilities needs to be enhanced, while the transport services offered require adjustments to increase access to other places. The design, layout, and finishes of the retirement home highly affect the emotional state of the senior citizen, especially in terms of their feelings towards their previous home as well as their families and friends. The lack of privacy, loss of independence, and insecurity are other factors that reduced their satisfaction with the services and facilities offered at the retirement home. This study also contributes valuable references to policymakers, developers and retirement homes providers in developing retirement homes that cater to the unique requirements of the elderly people in Malaysia and to ensure that their happiness and well-being are given priorities.

The Malaysian Government’s vision is to provide Malaysians of all income levels accessibility to adequate, affordable, and quality housing, particularly those from the low-income group (B40). For several decades, the Malaysian Government has played an important role in the provision of low-cost public housing by building houses either for sale or rent. In Kuala Lumpur, the administration of low-cost public housing is managed by Dewan Bandaraya Kuala Lumpur (DBKL). Recently, there has been a pressing need for more public rental houses in Kuala Lumpur, evident from the vast number of B40 applicants awaiting settlement. However, the number of vacant units for housing is very limited. The paper discusses the role of DBKL in shaping the public housing pathways by reviewing the current DBKL’s PPR Operational Policies. The paper is constructed based on policy review, as well as data from interviews with DBKL officials. The DBKL’s operational policies from the point of view of tenant “Enter” until “Exit” was mapped with the housing pathways. The study found a variety of operational policies that DBKL has implemented to ensure tenants’ successful transition in and out and are strongly influenced by the need to manage the waiting list and political pressure. The paper, which looks from the perspective of DBKL as a landlord, concludes with a preliminary recommendation on some ways DBKL can improve their tenancy management.

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Background: Rapid urbanization in Kuala Lumpur Metropolitan City (KLMC) has resulted in urban heat island (UHI) effect that deteriorated public health of the urban dwellers. In a motive of identifying the heat sources, this study reported the perceived warmness and the characteristics of Open Park Spaces (OPS) that induce the reported warmness of the surrounding environment in Kuala Lumpur Metropolitan City (KLMC), a tropical city of Malaysia.Methods: A cross sectional survey using structured questionnaires is conducted on randomly clustered respondents in selected localities of KLMC from January to May, 2018. Pearson correlation is performed to examine the relationship between perceived characteristics of OPS and perceived warmness of the surrounding environment according to three time slots of a day.Results: The outcomes demonstrated that respondents felt warm during nights (89%) compared to morning (75%) and afternoon (87%). Meanwhile, the existing OPS are reported to be equipped with a mix of biodiversity such as birds, rodents and insects (89%), a mix of natural plants and animal populations (88%), water bodies (88%), variety of plants (86%), well-maintained grass surfaces (80%), ornamental flowers (79%) as well as wooded pasture (78%) in their neighbourhood. As the maximum warming sensation is reported to be felt at nights, especially in the presence of water bodies (r= 0.318, p<0.01) and wooded pasture (r= 0.222, p<0.01) in the vicinity, the integration of heat ameliorators across the existing water bodies and wood pasture deemed essential to reduce the surrounding heat impacts.Conclusion: The findings of this preliminary investigation are useful for urban designers and policy makers to make tacit evidence-based decisions.

Public Housing (PH) in Malaysia is commonly called for improvement, as property management issues continue to arise. To address these issues, performance measurement plays an important role in monitoring the efficiency and effectiveness of the operation in PH. However, limited performance measurement studies in PH provide an overview of what property management operations are to be measured. Hence, this paper aims to examine the performance measurement practices adopted in public housing. From here, six overarching themes, particularly management in tenancy, maintenance, building, social, financial, and administrative are identified. These six main themes are further divided into nineteen subthemes. Further, an interview is conducted with PH zone managers from Kuala Lumpur City Hall (DBKL) to examine the current management operation and performance measurement practices in PH Malaysia. This paper provides insightful information on the trend, indicators, and operations in the performance measurement practices in PH.