This study investigates how environmental awareness of suppliers affects the distribution of products and services and management performance of environmental data using three key indicators: MPI (Management Performance Indicator), OPI (Operational Indicator Index), ECI (Environmental Condition Indicator). In order to prove these relations, the research models and hypotheses were established. After collecting 295 samples of effective responses from suppliers, an experimental analysis was conducted using structural equation modeling. The main findings reveals that the environmental awareness of suppliers influence the distribution and the representation of environmental data to the management with mediating effect on the relationship between suppliers and environment. This study has important significances: an academic one, that the scope of environmental awareness was extended from the consumer to the organizational perspective, especially to suppliers; another practical due that it has increased environmental awareness of suppliers improving the environmental management performance; and also, an educational with positive implications for the dissemination of environmental information.

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Promotion of Impulse Buying through Positive Emotion on the consumer Sogo department store in Samarinda. This study uses a quantitative approach using path analysis processed with IBM SPSS Statistic 20 and Structural Equation Modeling (SEM) software with IBM AMOS 05 software. This study used 115 samples of samples taken from a number of consumers who had been shopping at Sogo Samarinda. Measurement scale using Likert scale with score 1-5. Based on the structural model it can be proved that Hedonic Shopping Value has no significant effect directly on Positive Emotion, Store Atmosphere has significant effect on Positive Emotion, Promotion has no significant effect on Positive Emotion, Hedonic Shopping Value has significant effect to Impulse Buying, Store Atmosphere has no significant effect to Impulse Buying, Promotion have a significant effect on Impulse Buying, and Positive Emotion have significant effectto Impulse Buying.

The relationship between the organization and its clients is the life of every enterprise, whether it is a multinational corporation of several billion employees and a multi-million-deposit business or sole traders with a handful of daily customers. The relationship between the organization and its traditions is the key concern. Between these two cases, consumer relationship management (CRM) is the same in theory and may differ significantly. Both the company and consumers have some factors to meet, such as the desires and expectations of all sides, before forming a contract. We need to earn a profit to succeed and to improve clients expect excellent support, better goods and reasonable pricing. The implementation of a CRM program will impact consumer service and customer knowledge for various purposes. Likewise, adopting a CRM strategy would definitely affect consumer loyalty and awareness. CRM guarantees that consumers are happy and strengthens ties between the company and its clients. Such practices improve the partnership between customers and sales representatives. The study carried out the quantitative approach in the delivery of the questionnaire to more than 100 bank customers. In concise and inferential statistics, the data were handled using the SPSS statistical method. Data indicates that the strong relationship between consumer loyalty and customer happiness of CRM technologies occurs and the stronger the overall customer satisfaction score, the larger the volume of CRM technology deployed.

The aim of this paper is to investigate whether the relationship between risk management and firm performance. Risk disclosure and leverage are the measurements of risk management. Tobin's Q is proxy for firm performance. This study use panel data from 36 listed companies during 11 years from the period 2007 to 2017 with 396 observations. The result from the STATA program is shown that risk disclosure has significant impact on Tobin's Q. Leverage has a Positive correlation on Tobin's Q. Both the variables of risk management have a relationship to increase firm performance.