This study aims to analyze the role of the leadership on teacher performance, and the role of teacher motivation as a mediator of the role of the leadership on teacher performance. The population of all Islamic Junior High School (SMP) teachers in Probolinggo Regency, amounting to 110, used a proportional random sampling technique, the sample used was 52 teachers. Using a questionnaire for data collection with a 5 point Likert scale, while the data analysis technique used Path Analysis. The leadership of the principal has implemented a clear and realistic strategy, cares for members, has the ability to motivate, maintains team cohesiveness, respects members' differences and beliefs. Teachers have good work motivation, reflected in the fulfillment of physiological needs, security, social, appreciation, and self-actualization needs. Teachers also have good performance, shown from the fulfillment of performance targets, quality of work, punctuality, and compliance with the principles. The research findings indicate that the stronger the principal's leadership will improve teacher performance, the principal's leadership is also able to increase teacher work motivation, and work motivation will contribute to teacher performance.

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This study examines the influence of transactional leadership style and organizational culture toward organizational performance through work motivation. The object research is Police Resort Office in Malang. The research problem is to analyze the significance of the transactional leadership style and organizational culture on organizational performance and work motivation. By using a simple random sampling technique, the sample is 91 people based on the Taro Yamane formula. This study uses the Path Analysis. There are two independent variables which are transactional leadership style and Organizational Culture. The dependent variable is organizational performance and work motivation as well as a mediating variable. The results show that there is a significant influence of transactional leadership style and organizational culture employment performance and on work motivation directly, and transactional leadership style and organizational culture on employee performance by using a work motivation as median variable as well. For the further advantage of both performance and motivation, it is suggested to Polresta Malang to enhance the transactional leadership style and cultural organization.

The study was based on the Stimulus Organism Response (SOR) theory stated by Mehrabian-Russel which aimedto analyze the effect of retail attribute on utilitarian, hedonic shopping motivation and customer loyalty. This study also aimed to test the age as the moderation variable effect of the retail attribute on the utilitarian, hedonic shopping motivation and customer loyalty. The respondents of study were 150 people. Sampling was done by convenience sampling. Collecting data used personal questionnaire through face to face interviews. Questionnaires were distributed to customers who visited the shopping mall. Data were analyzed by Partial Least Square (PLS). The results showed that the retail attributes had positive and significant effects on the utilitarian, hedonic shopping motivation, and customer loyalty. The age was the moderating variable effect of the retail attribute on utilitarian shopping motivation. The practical implications of this research was to develop segmentation, customization and innovation of retail attributes as an important strategy to overcome the differences in store attribute effects on the values of shopping and customer loyalty.

The purpose of this study was to examine and analyze the relationship of workload, work stress, and social support for employee turnover intentions of PT. Bentoel Prima Malang. This study uses a population of all Primary Manufacturing Department (PMD) permanent employees of 83 employees. All members of the population are used as research samples (total sampling). Analysis tool to test the relationship between variables using the help of smartPLS 3.0. The results showed that workload did not significantly influence turnover intention. Job stress plays a mediating role between workload and work stress. Social support does not moderate work stress on turnover intention. The theoretical implications of this research provide opportunities for further research on workloads, not a major factor in employee decisions leaving the organization. Practical implications in this study provide new insights to companies and employees about the negative impact of increasing workload.

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The automotive industry is one of the mainstay sectors of national economic growth in Indonesia and the performance of this automotive industry sector always grows and leads in a positive direction every year making business competition dynamic and competitive. Marketers in the automotive industry need to try to increase brand loyalty to get customer repurchase intention and word of mouth. Customer repurchase intention is very important for business continuity in every company and word of mouth as a powerful marketing strategy to increase brand trust which has an impact on increasing sales. Customer satisfaction is an aspect that can create repurchase intention, while brand trust will increase customer word of mouth. The right strategy to achieve customer satisfaction and brand trust is to create a positive brand experience for customers. This research aims to determine the effect of brand experience on brand loyalty directly and indirectly through customer satisfaction and brand trust on Toyota brand car customers in Madiun. This type of research approach uses quantitative descriptive analysis with explanatory research methods and the sample technique uses random sampling, with a total sample of 200 respondents and the determination of the number of samples in this study using purposive sampling technique. The data collection method used a questionnaire and the data was analyzed by SEM-PLS using smartPLS3 software. The findings of this research indicate that brand experience does not have a significant effect on brand loyalty directly. Meanwhile, customer satisfaction and brand trust are able to perfectly mediate the relationship between brand experience and brand loyalty.

The quantitative research examines factors affecting the intention to use e-commerce by employing a modified UTAUT2 model. The sample is 263 e-commerce users in Surabaya, Malang, and Kediri who have e-commerce account and know about Sensatia Botanicals. The Data was analyzed using PLS (Partial Least Square) in SmartPLS 3.0. The results of the analysis indicate that performance expectancy, facilitating conditions, social influence, habit, perceived playfulness and price value have a significant positive influence on the behavior intention to use e-commerce, and that effort expectancy and hedonic motivation do not have any significant positive influence. Gender difference in this study can increase the intention of individuals to use e-commerce on the price value factors, while age and income difference in this study neither increase nor decrease the intention of individuals to use e-commerce to purchase the products of Sensatia Botanicals.