Purpose -The purpose of this paper is to identify the gaps between the importance perceived and the competence gained by the hospitality students in terms of the employability skills. Design/methodology/approach -Questionnaires were distributed to 841 hospitality students in five regions in Malaysia. Descriptive and inferential statistics were used to analyze the data. Findings -The findings show that there are significant differences between importance perceived and competence attained in teamwork, leadership, basic, technical skills and ethical skills. Additionally, the finding of this study indicates that the culinary and bakery students perceive that they are not given adequate exposure to possess such skills. It is important to ensure that graduates are equipped with the twenty-first century skills such as problem solving and analytic, decision making, organization and time management, risk taking and communication.Research limitations/implications -The findings provide insights to curriculum developers and policy makers on the appropriate interventions that need to be taken to improve the employability skills of the graduates. Originality/value -An original contribution is made by linking employability model to TVET sector.
Malaysia needs high skilled workforce to support growth of the industry. With dynamically changing job market and progressive technological change, employees are expected to keep abreast of global economics. In the process of achieving the status of developed nation by the year 2020, Malaysia needs to restructure its workforce to ensure that middle level workers are highly skilled. Current job environment demands multi-task and skills. Thus, university graduates must be prepared to meet the demand especially in the hospitality industry. The purpose of this study is to identify the level of employability skills in the hospitality field. This research applied quantitative methodology. The respondents consist of final year students in bakery and culinary programme. Stratified sampling was used to select students in hospitality programs from 22 vocational colleges in Malaysia. Questionnaires were distributed to 841 students in five regions which are Central, South, North, East and East Malaysia (Sarawak) in Malaysia. Descriptive analysis was used to analyse the quantitative data. The results showed that the level of hospitality employability skills among vocational students in Malaysia were at high level of competence (93.2%). The research has brought meaningful implications for hospitality vocational students, employers and policy makers.
This study investigates the relationship between work performance system, which includes staffing, training, involvement, compensation, performance appraisal, caring, and institutional performance among institutions of higher learning in the Sultanate of Oman. The research is explanatory in nature in which the sample consists of 531 general managers, assistant general managers and other high ranking administrators from the Ministry of Education of Oman. An adapted questionnaire was used for data collection and it contained 88 items purposely constructed to assess work performance system, mediator variables and institutional performance. Hypothesized relationships between work performance system, institutional performance and the mediators were then tested by using Structural Equation Modeling with AMOS. Results of the analysis revealed that work performance system is significantly and positively related to institutional performance. Moreover, the results also showed that out of five variables, four played a significant role in mediating between work performance systems (WPS) and institutional performance (IP). This study found that work performance system affects institutional performance in two different ways, one through concern for customers (CC) and service performance (SP), and the other through concern for employees (CE) and helping behavior of employees (HP). Customers' knowledge (CK) was also found to indirectly affect institutional performance through its impact on service performance. Therefore, the mediation model of the present study can be used to holistically comprehend how strategic human resource management could be implemented in enhancing human resource management in Oman. The model derived from this study can be used for enhancing institutional performance in the context of strategic human resource management.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.