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-Rent is a form of revenue obtained by public housing management that is used towards the management and maintenance of public housing. Without rent collection, there is no revenue. It is therefore critical that research on rent arrears be undertaken to understand the extent of the problem. This paper studies the relationship between tenant satisfaction and rent arrears prevalent amongst MBI public housing tenants. Data for the study was obtained through questionnaire distribution on 659 MBI public housing tenants using the strata sampling technique. The study found that tenant satisfaction is related to the rent arrears problem. Although the payment of rent is commonly focused on the ability to pay rent apparent amongst tenants, the fact remains that tenant satisfaction must also be considered by the public housing management in order to increase the payment of rent by tenants.

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The basic concept of neighbourhood refers to a physical boundary where people lead their private lives. Neighbourhood is about physical environment, economy and social which constitute the sense of community and place attachment. The development and neighbourhood changes for urban renewal, urban regeneration and redevelopment are to fulfil the people's needs and requirements. The neighbourhood changes are required to improve the neighbourhood conditions such as neighbourhood quality, liveable neighbourhood, healthy neighbourhood, sustainable neighbourhood, dynamic and self-stabilising neighbourhood, safe neighbourhood and better neighbourhood. All of these are shared towards people's well-being, health, safety and sustainable communities. This article looks into the multivariable influences in the provision of neighbourhood quality for the residents' needs in their housing and neighbourhood area. Previous research had explained three multivariable factors that influenced the quality of neighbourhood namely physical, social and economic aspects. The physical aspects were examined in four categories namely dwelling unit, facilities and services, accessibility and surrounding environment. The social aspects were classified as socio-demographic, social community and social interaction and place attachment. The economic aspect focused on the socio-economic of the residents.