Work-Life Balance In Mobile Working Era: A Bibliometric Analysis

Abstract

Information and communication technology (ICT) has an important role in economic development throughout the world. One of the choices of new methods that involve technology to complete a job remotely is mobile working. The application of mobile working provides many benefits for workers and companies. One of the benefits of implementing mobile working is improving work-life balance. Work-life balance is an individual's ability, regardless of gender, to balance work and family obligations. Research related to work-life balance in the era of mobile working is still lacking, especially in the Asian region. In addition, the main keyword that dominates the work-life balance is still the work environment. In the mobile working era, work-life balance was investigated using bibliometric methods to provide an appropriate reference for further research. Objective this research aims to provide a comprehensive bibliometric literature study on work-life balance in the mobile working era. The articles in this study were obtained from the Scopus database, a total of 47 articles related to work-life balance in the mobile working era in 2020-2022. Researchers use VOSviewer software to help conduct co-authorship, co-occurrence, and citation analysis.

Retaining knowledge workers for effective digital transformation

“…Management support in the allocation of financial resources is critical to the knowledge worker's retention amid digital transformation to contribute towards the digitalization of business tasks and processes. Good working environment in support of digital security and privacy provides the knowledge workers with better capacity to create and build strong dynamic capabilities to rapidly transform business models to accommodate the demands of the digital economy [22]. Conducive working environment in support of the utilization of the digital network, the use of smartphones, tablets, personal computers, and laptops allows knowledge workers to be more responsive in problem solving, innovation, and creativity [4] and motivates them to remain in SMEs for a longer period of time.…”

“…Knowledge workers tend to emphasize more training and development and a conducive working environment to be able to adapt to the use of digital technology in accordance with the SMEs' needs for digital transformation. Intense digitalization in the business world post-COVID-19 pandemic makes knowledge workers realize that training and development are more important than compensation to help them succeed by acquiring and sharing new knowledge, opportunities, and risks [19,22]. Working environment, which emphasizes strategic flexibility and interdepartmental communication and collaboration, tends to have a greater attraction for knowledge workers to stay longer in SMEs.…”

“…Work-life balance has a direct impact on the knowledge worker's retention [16,22]. Providing the opportunity to cater to family needs reduces employment stress [8].…”