What Is the Role of Training and Job Satisfaction on Turnover Intentions?

Abstract

The literature of fast food franchises in Saudi Arabia has reported a lack of research on the topic of employee training. This study pursues to add literature and findings in fast food franchises sector by examining the impact of effective training and coworker support for training on turnover intentions among the employees of fast food franchises in Saudi Arabia. A total number of 350 questionnaires were distributed among the employees working in different fast food franchises of Saudi Arabia, out of which 278 were returned and finally 250 questionnaires were selected for data analysis. The data was collected by source of a structured questionnaire with a total number of 25 questions. In which 10 questions were dedicated to training effectiveness, 3 questions were dedicated to coworker support for training, 8 questions were dedicated to job satisfaction, and 4 were dedicated to turnover intentions of employees. The results described a strong positive relationship between effective training program and job satisfaction, and coworker support for training and job satisfaction. However, there is a negative relationship found between job satisfaction and employees" turnover intentions in fast food franchises of Saudi Arabia. The result of the study has significant decision-making suggestions for franchisers regarding how to decrease turnover intentions of employees by providing them efficient training programs and supportive working environment. Training programs not only increase the value of employees but also the effectiveness of the business.

Examining the effect of the individual characteristics of implementers and the interaction of multiple relationships on the structure of psychosocial intervention teams

“…Finally, it is essential to reduce the high rates of turnover in the program among psychologists and social workers in order to guarantee the appropriation of knowledge and take advantage of the accumulated experience derived from the service provision [ 45 ]. The managers of the program should promote the continuous training of professionals, the improvement of working conditions, and the actions aimed at increasing empowerment in the workplace to reduce turnover rates [ 46 ].…”

Impact of employee development on job satisfaction and organizational commitment: person–organization fit as moderator

“…EDP is not the only reason for organizational commitment but it can also assist in enhancing employees’ efficiency (Tansky & Cohen, ). A proper EDP with supported tools will help the organization to retain their skilled employees (Jehanzeb et al ., ). Hence, it may be assumed that EDPs will positively influence job satisfaction and organizational commitment (Jehanzeb et al ., ; Mullen et al ., ; Wagner, ).…”

“…Scholars in human resources management have linked employee development with skill enhancement, improved productivity, decreased turnover intentions and increased employee participation (Jehanzeb & Bashir, ; Rahman & Nas, ). Most studies have concluded that job satisfaction has a positive impact on workplace outcomes (Jehanzeb et al ., ; Samad & Ysuuf, ), such as increased employee commitment, workplace harmony, increased productivity, creativity and innovation, employee support and organizational citizenship behaviour (OCB) (Chiaburu et al ., ; Jehanzeb et al ., ; Ok & Vandenberghe, ).…”

Influences of Financial and Non-Financial Compensation on Employees’ Turnover Intention in the Energy Sector: The Case of Aramco IPO

“…Further, improved openings in organisations often favour the supervisors, as their labourers are convinced to be more helpful, which results in benefits. In this cooperation, the likelihood that a specialist will remain with an organisation is augmented as well (Jehanzeb et al, 2015). Considering the capacities acquired and dominated, she or he will undoubtedly make headway that directly affects various levels of earnestness.…”