2012
DOI: 10.1080/10548408.2012.674879
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What Does Hotel Website Content Say About a Property—An Evaluation of Upscale Hotels in Taiwan and China

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Cited by 31 publications
(14 citation statements)
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“…Their research results invariably revealed that hotels in either the U.S. or Singapore had yet to fully exploit hotel websites for relational purposes. In China, a recent study conducted by Ting et al (2012) found that Chinese hotel websites do have features of interactivity and marketing while little attention has been paid to transaction security features. They summarized that features on Chinese hotel websites were to meet low level of Maslow's hierarchy of needs.…”
Section: Internet Applications In China's Hotel Industrymentioning
confidence: 99%
“…Their research results invariably revealed that hotels in either the U.S. or Singapore had yet to fully exploit hotel websites for relational purposes. In China, a recent study conducted by Ting et al (2012) found that Chinese hotel websites do have features of interactivity and marketing while little attention has been paid to transaction security features. They summarized that features on Chinese hotel websites were to meet low level of Maslow's hierarchy of needs.…”
Section: Internet Applications In China's Hotel Industrymentioning
confidence: 99%
“…Thus, a well thought out and adequate website proposal ought to become one of the basic elements of the promotional development strategy in the region [40,41]. From the recipient's perspective, the functionality of the website is not only limited to its content value [42,43], but it is also created by other facilitating tools, such as the navigation system that constitutes the core of its usability [44][45][46].…”
Section: Advantages and Disadvantages Of The Website Information For mentioning
confidence: 99%
“…Research in hospitality and tourism sector has explained that the design of the website related to the marketing activities using Internet has effectively contribute in delivering the message, quality of the product and service, and business image [9]. According to the marketing aspect, the website development is not only one time practice, but regularly increase from the lower to the higher level of the website and create a functional and interactive aspect.…”
Section: Content Analysis Of West Java Tourism Websitesmentioning
confidence: 99%