What are the Indonesian Concerns About the Internet of Things (IoT)? Portraying the Profile of the Prospective Market

Abstract

This paper aims to characterize the profile of the prospective IoT market in Indonesia. The primary data were collected in July 2018 through a comprehensive survey that sampled respondents representing the whole Indonesian population. The questionnaire was developed by extracting the 4 (four) main issues regarding which the potential users of the IoT technology may have concerns, i.e., willingness to use the IoT services, concerns related to rejection and worries about the IoT, the characteristics of the IoT hardware, and perceptions about the role of the IoT within the existing system. The results of the survey were analyzed to capture the profile of the prospective IoT market, and the strategic implications of the findings were considered. Several interesting results were found, ranging from answering the common question of what kinds of the IoT services are most anticipated to answering the delicate question of how the Indonesian people perceive the disruptive force that the IoT technology may exert. The contribution of this research is that it can be used as an initial guide or reference for regulators, the government and the IoT firms that will begin to deploy services in Indonesia. IoT, Internet of Things, Indonesia, developing country, market, technology. INDEX TERMS

Creating Competitive Advantage in the Turbulent Business Environment: Lesson Learned from Indonesia Telecommunication Industry

“…The result of this study also in line with the research of Suryanegara et al (2018) which showed that the majority of the Indonesian market still has a "psychological dependency" on the old system. Although new technology may serve as a disruptive force causing inevitable changes to the old system, society still values a new technology that merely supports the existing system instead of replacing it.…”

A 5-Step Framework for Measuring the Quality of Experience (QoE) of Internet of Things (IoT) Services

“…We further utilize the difference between the two scores to exploit the lessons learned and inform the government as to how it should undertake strategic actions to improve quality. Some previous studies have addressed the case of Indonesian smart cities [6]- [8], and our previous work also presents cases of the IoT and relevant technological implementation in Indonesia [9], [10].…”

On Developing a New 5G Spectrum Usage Fee Model for Indonesia

“…The inhabitants are spread over six main island territories, as shown in Fig. 1-the two most densely populated islands are Sumatra (20% of the population) and Java (60% of the population) [3]. Six major MNOs serve Indonesia (Telkomsel, Xl Axiata, Indosat, H3I, STI, and Smartfren).…”

“…Six major MNOs serve Indonesia (Telkomsel, Xl Axiata, Indosat, H3I, STI, and Smartfren). [3] In Indonesia, Kominfo (the Ministry of Communication and Information) regulates frequency spectrum allocation licensing. In the past, MNOs have proposed utilizing the frequency spectrum and have applied to the Ministry for permits to utilize the radio frequency spectrum to provide telecommunications services.…”