“Welfare‐to‐work”: Assessing communication competencies and client outcomes in a job training program

Waldron, Vincent R.; Lavitt, Melissa

doi:10.1080/10417940009373182

Cited by 16 publications

(8 citation statements)

References 14 publications

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“…Additional work has found that individuals whose interaction plans are more complex, more concrete, and look further ahead in the conversation are more likely to achieve their interaction goals than are less complex and future-oriented conversational planners (Waldron, 1997;Waldron & Applegate, 1994). Those with more sophisticated job interview plans are more likely to obtain jobs (Waldron & Lavitt, 2000). Although those whose construals of others are more complex tend to devise more complex interaction plans, plan complexity was found to be a better predictor of conversational effectiveness than was cognitive complexity with respect to people (Waldron & Applegate, 1994).…”

Section: Message Production Theoriesmentioning

confidence: 99%

Interpersonal Communication: Theoretical Perspectives, Future Prospects

Berger

2005

Journal of Communication

124

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Section: Message Production Theoriesmentioning

confidence: 99%

Interpersonal Communication: Theoretical Perspectives, Future Prospects

Berger

2005

Journal of Communication

124

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“…Fifth, IMPACCT ratings will eventually need to be linked empirically to student performance and instructor evaluations in the classroom, if only to begin to understand the nature of student and peer perceptions of communication quality with the types of assessments applied in instructional contexts. Finally, the generalizability of IMPACCT assessments to domains such as employment, relationship quality and psychological adjustment (Waldron & Lavitt, 2000 will provide additional opportunities for examining the role of communication in quality of life. There were three items written for this subscale, but one (''at small talk'') was inadvertently left out of the IMPACCT.…”

Section: Future Implicationsmentioning

confidence: 99%

The Interactive Media Package for Assessment of Communication and Critical Thinking (IMPACCT^©): Testing a Programmatic Online Communication Competence Assessment System

Spitzberg¹

2011

Communication Education

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“…Waldron and colleagues (Waldron and Lavitt 2000;Waldron, Lavitt, and McConnaughy 2001) studied one such training program that was offered as part of a government-funded "welfare to work" initiative. Working with individuals or groups, trainers help employees develop the social skills needed in an evolving workplace.…”

Section: Workforce Preparation Programsmentioning

confidence: 99%

25. Training and intervention

Waldron¹,

Yungbluth²

2015

Communication Competence

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Communication competence is unquestionably crucial to personal and career success, so it is not surprising that its development has generated tremendous interest among training professionals. This chapter reviews efforts to enhance communication competence through training. We examine methods of training and the contexts of relational, organizational, and community life where training has been called for, attempted, and (sometimes) assessed. In general, the studies we located supported the efficacy of communication training. Across contexts and training methods significant improvements were reported, often on multiple measures of effectiveness and appropriateness. Despite recent improvements in research rigor, convincing evaluation research remains scant. Small sample sizes and illdefined training "treatments" are among the most obvious methodological limitations. As we found relatively few comparative studies, it is difficult to determine which training methods are superior. Few studies fully "teased out" the unique effects of improved communication practices on training outcomes. The effects of training must be considered in light of larger organizational or social conditions that mute or even nullify its effects. Finally, we found little interest in evaluating the degree to which training yielded more ethical communication practices. This dimension of communication competence deserves additional training and research.Communication competence is unquestionably crucial to personal and career success, so it is not surprising that its development has generated tremendous interest among researchers and training professionals. This chapter reviews efforts to enhance communication competence through training. We examine both methods of training and the contexts of relational, organizational, and community life where it has been called for, attempted, and (sometimes) assessed. Comprehensive inventories of intervention programs are offered elsewhere (e.g., http://www.nrepp. samhsa.gov/Index.aspx). Here we focus on those most commonly used to develop communication competencies and favor those for which "evidence-based" recommendations, preferably grounded in empirical research, can be offered (see http:// evidencebasedprograms.org). Even within these parameters the literature remains vast and our review must be selective. Fortunately, other chapters in this volume address contexts in which training and intervention efforts are common, such as relational communication (Chapter 13), negotiation (Chapter 15), organizational communication (Chapter 16), and cross-cultural communication (Chapter 20).

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“Welfare‐to‐work”: Assessing communication competencies and client outcomes in a job training program

Cited by 16 publications

References 14 publications

Interpersonal Communication: Theoretical Perspectives, Future Prospects

Interpersonal Communication: Theoretical Perspectives, Future Prospects

The Interactive Media Package for Assessment of Communication and Critical Thinking (IMPACCT^©): Testing a Programmatic Online Communication Competence Assessment System

25. Training and intervention

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“Welfare‐to‐work”: Assessing communication competencies and client outcomes in a job training program

Cited by 16 publications

References 14 publications

Interpersonal Communication: Theoretical Perspectives, Future Prospects

Interpersonal Communication: Theoretical Perspectives, Future Prospects

The Interactive Media Package for Assessment of Communication and Critical Thinking (IMPACCT©): Testing a Programmatic Online Communication Competence Assessment System

25. Training and intervention

Contact Info

Product

Resources

About

The Interactive Media Package for Assessment of Communication and Critical Thinking (IMPACCT^©): Testing a Programmatic Online Communication Competence Assessment System