The Interactive Media Package for Assessment of Communication and Critical Thinking (IMPACCT^©): Testing a Programmatic Online Communication Competence Assessment System

Information Literacy and Communication Research: A Case Study on Interdisciplinary Assessment

“…These fundamental behavioral skills are at the core of the discipline; however, student learning outcomes in most departments now integrate an even wider range of outcomes. For example, Spitzberg (2011) recently reported a sophisticated online instrument for a more comprehensive approach to 40 different types of student self-report and peer-report competencies that departments can use in their assessment procedures. It remains to be seen if this instrument will be adopted nationally.…”

22. Assessing the state of assessment: Communication competence

“…For example, whenever a systematic attempt is made to identify all of the relevant communicative competencies or skills in a given domain, the list turns out to be extensive. Such efforts in the area of communicative competence in general (Spitzberg 2011;Spitzberg and Cupach 1989), interpersonal competence (Spitzberg and Cupach 2002), marital communication (Spitzberg and Cupach 2011), and intercultural competence (Spitzberg and Changnon 2009) have each demonstrated well over 100 skills that could be identified in the existing literature. In each of these domains, however, the authors argued that these were not all likely to be different skills, so much as separate labels for similar underlying functional skills.…”

7. Computer-mediated communication competence

“…As such, the concept was part of a critical thinking assessment instrument (Spitzberg 2011). The constructs of motivation, knowledge, efficacy, coordination, attentiveness, expressiveness, composure, and adaptability were used.…”