“…The citizenry is to assume that public actors and organizations will notice the need for informed and conscious decision-making demanding far more due diligence of a public official than the traditional citizen, especially regarding major, impactful, and critical choices requiring a fair assessment (Reed et al, 2020). The multi-level complexity of this assumption poses unique challenges for public leadership as their diverse personal experiences, contexts, and interpersonal processes influence leadership roles, discretionary decisions, overwhelming statistics of professional burnout, and the reality that some public officials use their position and trust to pursue their own interests or to undermine the interests of others (Allison & Cecilione, 2008; Brady, 1983; Hassan, 2019; Witkowski, 2020). This is especially important post-2020, a year of upheaval and calls for increased accountability, critical assessment, and public vigilance from street-level bureaucrats to our highest leaders.…”