Violence Response, Burnout and Job Satisfaction according to Violence Episode of Emergency Room Worker

Abstract

The purpose of this study was to examine violence response, burnout, and job satisfaction according to violent episodes of emergency room workers. Methods : This Study was a descriptive survey design using convenience sampling. This study was exempt from needing an IRB approval. There were 167 emergency room workers, who agreed to participate in this study, and took a self-report questionnaire between July and August 2015. SPSS 21.0 version was used for descriptive analysis, frequency, percentage, mean, standard deviation, independent t-test, Pearson correlation coefficients, and multiple regression. The major findings of this study were as follows: 1) 84.4% of participant experienced violent episodes. The frequency of verbal violence was highest. Violent attackers were patients and guardians with drunken state. The time of violence episodes was usually during the night. Violent experience of doctors and nurses was very high. 2) There were significant differences in the emotional response according to violent episodes (t=2.528, p=0.12) 3) The correlation between \response and burnout was statistically significant, and indicates a high positive correlation (r=.616, p=<.001). The correlation between violence response and job satisfaction was statistically significant, indicating a negative correlation (r=-.512, p=<.001). There was a negative correlation between burnout and job satisfaction with statistical significance (r=-.568, p=<.001). 4) Significant factors influencing job satisfaction were emotional response to violence and burnout. Conclusion: The findings of this study provide basic information for the strategies of preventing violence, decreasing burnout, and improving job satisfaction by developing a violence management program.

The relationship between workplace violence, depression, burnout, subjective health status, job and life satisfaction of physical therapists in South Korea

“…Previous studies have also reported a high correlation between experiencing workplace violence and mental and subjective health status in various occupational groups. Particularly, in relation to health care professions, it was found that workplace violence negatively affected life and job satisfaction in nurses [24], and the satisfaction of emergency room staff members decreased with higher experiences of violence [26,27].…”

Relationships between Violence Experience, Resilience, and the Nursing Performance of Emergency Room Nurses in South Korea

“…Patients or caregivers who visit the emergency room are in a very unstable state, both mentally and physically, as a result of a sudden accident or illness. Therefore, it is urgently necessary to take measures to ensure safety in the emergency room [ 5 , 6 , 7 ].…”