“…Victim processing involves a series of decisions that impact on victim satisfaction (Lind and Tyler, 1988), and the legitimacy of the police (Tyler, 2011). Victim satisfaction, trust, and legitimacy are influenced by the quality of the decision-making and outcomes process (Elliot et al, 2011; Laxminarayan and Pemberton, 2012; Leventhal, 1980; Lind and Tyler, 1988). Satisfaction, trust, and legitimacy are also influenced by the personal characteristics of the victim (Laxminarayan, 2012).…”