Validation of a questionnaire to evaluate the impact of ISO 9001 Standards in schools with a Confirmatory Factor Analysis

Rodríguez-Mantilla, Jesús Miguel; Fernández-Díaz, Ma José; Carrascosa, Víctor León

doi:10.1016/j.stueduc.2019.03.013

Cited by 17 publications

(11 citation statements)

References 33 publications

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“…, the kurtosis values ranged from -0.948 to 7.423; hence, we confirmed that univariate normality was fulfilled in each variable. As for multivariable normality assumptions, multiple studies recommend Mardia's measure for multivariate kurtosis[61],[62],[72],[73]. Hence, we verified…”

supporting

confidence: 53%

“…The literature reports similar ISO 9001 CSFs across different sectors. In their work, [73] validated a survey instrument to evaluate the impact of ISO 9001 in schools using factor analysis. Similarly, [93] described how supplier relationship for quality inputs, employees engaged to accomplish goals, and top management contribute to an effective quality management culture in TQM.…”

Section: Discussionmentioning

confidence: 99%

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ISO 9001 Standard: Developing and Validating a Survey Instrument

Sanchez-Lizarraga¹,

Limón-Romero²,

Tlapa³

et al. 2020

IEEE Access

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Organizations are in the constant pursuit of reliable strategies for increasing customer satisfaction. One of these strategies refers to the implementation of the ISO 9001 standard as a quality management system to ensure that products and services meet or surpass customer expectations. However, successful ISO 9001-based systems are possible only if companies count on a series of critical success factors that guarantee successful ISO 9001 implementation. This research aims at developing and validating a survey instrument to evaluate the degree of compliance with ISO 9001 critical success factors among manufacturing organizations. The research is conducted in Mexican manufacturing companies. The survey is designed by considering the quality management principles of the ISO 9001:2015 standard as critical success factors. We conducted an exploratory and a confirmatory factor analysis to identify the structure of the survey and confirm its validity. Our findings confirm that the survey instrument comprises four constructs, three of them associated with the quality principles of the ISO 9001 standard, and one associated with the benefits of said standard. In conclusion, the proposed survey is a valid, useful tool to assess ISO 9001 implementation in manufacturing companies and similar organizations.

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supporting

confidence: 53%

Section: Discussionmentioning

confidence: 99%

ISO 9001 Standard: Developing and Validating a Survey Instrument

Sanchez-Lizarraga¹,

Limón-Romero²,

Tlapa³

et al. 2020

IEEE Access

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“…ISO QMS can be implemented in education institutions successfully and have a positive impact on school development and performance (Thonhauser and Passmore, 2006; Hofman et al , 2008; Galvez et al , 2016; Cruz et al , 2016; Fernandez-Diaz et al , 2017; Rodríguez-Mantilla et al , 2018; Rodríguez-Mantilla et al , 2019a, b; Fernández-Cruz et al , 2019). The longer a QMS has been in place, the greater its impact on various areas (Fernandez-Diaz et al , 2016).…”

Section: Resultsmentioning

confidence: 99%

“…Cruz et al (2016) found that both managers and teachers valued, at a similar level, the impact of the quality management plans. Other researchers noticed that there is no alignment between teachers and principals' perceptions concerning QM (Fernández-Cruz et al , 2019; Cheng and Yau, 2011; Sebola and Malema, 2014), learning organization features (Konidari and Abernot, 2006), self-evaluation importance (Podgornik and Vogrinc, 2017), school effectiveness (Babalis et al , 2012) or ISO 9001 impact (Rodríguez-Mantilla et al , 2019a and b). Except for the position conditioned, the gender and the years of seniority at the school influence the perception of teachers and managers about the impact of QMS (Rodríguez-Mantilla et al , 2018) and the resistance to change (Pourrajab et al , 2015).…”

Section: Resultsmentioning

confidence: 99%

Findings of quality management studies in primary and secondary education: a systematic literature review

Bouranta

Psomas

Antony

2020

TQM

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PurposeThe aim of this paper is to present the main findings of the studies in the field of quality management (QM) in primary and secondary education. Grouping these findings into themes and these themes, in turn, into broad categories as well as prioritizing the themes of findings are also aims of the present study.Design/methodology/approachA systematic literature review (SLR) of articles focusing on QM in primary and secondary education was carried out based on major publishers, namely Emerald Online, Taylor and Francis, Elsevier/Science Direct, Springer Link, Sage Publishing and Online. In total, 133 articles published in 62 journals during 1983–2019 were collected. The affinity diagram was applied in order to group the findings of the QM studies into logical themes and these themes into broad categories. Moreover, the Pareto diagram was applied to prioritize the themes revealed.FindingsA plethora of articles focusing on QM in primary and secondary education have been published in the last decades. The findings of the QM studies presented in the 133 reviewed articles are grouped into 43 themes and these themes, in turn, into 6 broad categories, namely management practices, school characteristics, teachers, stakeholders, government and pupils. The analysis also reveals themes that can be characterized as “vital” and “useful.”Practical implicationsResearchers and school managers can take into consideration the findings of the QM studies in primary and secondary education as well as the themes of high priority for the design of future studies and QM implementation plans, respectively.Originality/valueThis is the first literature review study which presents analytically the findings of the QM studies in primary and secondary education. This study also contributes to the literature by formulating meaningful themes of these findings and broad categories of these themes and by prioritizing the themes revealed.

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“…Numerous previous studies have conducted validation of questionnaires items using CFA alone, based on the literature as well as theoretical grounds (e.g. Burns et al, 2021 ; Rodríguez-Mantilla et al, 2019 ). The low of discriminatory power observed in the EFA is further discussed in the limitations section.…”

Section: Methodsmentioning

confidence: 99%

Comprehensive evaluation of the use of technology in education – validation with a cohort of global open online learners

et al. 2022

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Although a large variety of methodologies, contexts and perspectives have been used to examine educational application of technology, there is a paucity of instruments that are designed to comprehensively evaluate the use of technology in education. This paper presents a Confirmatory Factor Analysis (CFA) of an instrument that incorporates eight key dimensions: learning, affective, behavioral, technology, design, pedagogy, presence/community, and institutional environment. These dimensions were derived from rigorous systematic literature review and field specialist validation processes. The model was then refined and empirically confirmed in this study by 1,352 participants undertaking a Coursera open online course. The results of applying the instrument, as well as qualitative feedback from participants, are shared to illustrate its breadth and utility. The final 28 item “Comprehensive Evaluation of Use of Technology in Education” instrument is provided in full to support consistent, holistic and robust evaluation and comparison of technology use across educational contexts.

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Validation of a questionnaire to evaluate the impact of ISO 9001 Standards in schools with a Confirmatory Factor Analysis

Cited by 17 publications

References 33 publications

ISO 9001 Standard: Developing and Validating a Survey Instrument

ISO 9001 Standard: Developing and Validating a Survey Instrument

Findings of quality management studies in primary and secondary education: a systematic literature review

Comprehensive evaluation of the use of technology in education – validation with a cohort of global open online learners

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