User Involvement in the Co-design of Self-care Support Systems for Heart Failure Patients

Aidemark, Jan; Askenäs, Linda; Nygårdh, Annette; Strömberg, Anna

doi:10.1016/j.procs.2015.08.471

Cited by 13 publications

(11 citation statements)

References 16 publications

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“…Multidisciplinary collaboration is often encouraged in UCD [ 6 , 65 , 66 ], including partnerships between designers and clinicians [ 67 , 68 ]. Those who have attempted such collaborations are aware of the methodological and cultural misalignment or divergent goals between Human-Computer Interaction technologists and clinicians [ 65 , 69 ].…”

Section: Resultsmentioning

confidence: 99%

Untold Stories in User-Centered Design of Mobile Health: Practical Challenges and Strategies Learned From the Design and Evaluation of an App for Older Adults With Heart Failure

Cornet¹,

Toscos²,

Bolchini³

et al. 2020

JMIR Mhealth Uhealth

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Background User-centered design (UCD) is a powerful framework for creating useful, easy-to-use, and satisfying mobile health (mHealth) apps. However, the literature seldom reports the practical challenges of implementing UCD, particularly in the field of mHealth. Objective This study aims to characterize the practical challenges encountered and propose strategies when implementing UCD for mHealth. Methods Our multidisciplinary team implemented a UCD process to design and evaluate a mobile app for older adults with heart failure. During and after this process, we documented the challenges the team encountered and the strategies they used or considered using to address those challenges. Results We identified 12 challenges, 3 about UCD as a whole and 9 across the UCD stages of formative research, design, and evaluation. Challenges included the timing of stakeholder involvement, overcoming designers’ assumptions, adapting methods to end users, and managing heterogeneity among stakeholders. To address these challenges, practical recommendations are provided to UCD researchers and practitioners. Conclusions UCD is a gold standard approach that is increasingly adopted for mHealth projects. Although UCD methods are well-described and easily accessible, practical challenges and strategies for implementing them are underreported. To improve the implementation of UCD for mHealth, we must tell and learn from these traditionally untold stories.

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Section: Resultsmentioning

confidence: 99%

Untold Stories in User-Centered Design of Mobile Health: Practical Challenges and Strategies Learned From the Design and Evaluation of an App for Older Adults With Heart Failure

Cornet¹,

Toscos²,

Bolchini³

et al. 2020

JMIR Mhealth Uhealth

View full text Add to dashboard Cite

show abstract

“…Whether older adults with heart failure or adolescents with diabetes will use a health application, identifying the end-user and their needs at the start of the design process is pivotal for the next steps towards development [19,20]. Nevertheless, although the importance behind end-user evaluation has been signified, various studies confirm the lack of health apps available suiting their needs and capabilities [1,[21][22][23].…”

Section: Putting the End-user Firstmentioning

confidence: 99%

“…In the Relevance Cycle, developers or researchers seek out to understand the end-user in the context of their environment [19]. It is the environment that shapes the specificities behind the arising problems, the purpose of this cycle is to provide the requirements for the health app, as well as set of criteria for users to evaluate its functionality [28,29].…”

Section: Information System Research (Isr) Frameworkmentioning

confidence: 99%

Moving towards Sustainable Electronic Health Applications

Wali¹,

Keshavjee²,

Demers³

2018

eHealth - Making Health Care Smarter

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Electronic healthcare applications, both web-based and mobile health (mHealth) provide new modalities for chronic disease. These tools allow patients to track their symptoms and help them manage their condition. The sustainability of these tools is often not considered during their development. To ensure these applications can be adopted and sustainable, where policy differs amongst states and provinces, we must present the benefits of our findings to highlight the justification for its development. For technology to be sustainable it has to utilize infrastructure that is secure, stable and to be agile so that it can be deployed quickly with minimal interruption to patients, family members and healthcare professionals.

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“…Using gerontechnology's system approach of examining person, environment, and user interfaces (Sixsmith, Mihailidis, Sixsmith, Fang, & Battersby, 2016), we are moving beyond our earlier exit interviews and conducting weekly interviews with participants using the current tablet to elicit feedback, and asking them whether the tablet is helping and how. We are intentionally using a co-designing model (Aidemark, Askenäs, Nygårdh, & Strömberg, 2015), which includes older adults in developing ideas, concepts, prototypes (e.g., the app), and final products in iterative and interactive cycles. Our older adult co-designers suggested features that we had not considered, such as dietary trackers and making the app more fun.…”

Section: Does Health Care Technology Work For or Against Older Adults?mentioning

confidence: 99%

Does Health Care Technology Work for or Against Older Adults?

Buck

2017

J Gerontol Nurs

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User Involvement in the Co-design of Self-care Support Systems for Heart Failure Patients

Cited by 13 publications

References 16 publications

Untold Stories in User-Centered Design of Mobile Health: Practical Challenges and Strategies Learned From the Design and Evaluation of an App for Older Adults With Heart Failure

Untold Stories in User-Centered Design of Mobile Health: Practical Challenges and Strategies Learned From the Design and Evaluation of an App for Older Adults With Heart Failure

Moving towards Sustainable Electronic Health Applications

Does Health Care Technology Work for or Against Older Adults?

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