Understanding trust and perceived usefulness in the consumer acceptance of an e-service: a longitudinal investigation

Mou, Jian; Shin, Dong‐Hee; Cohen, Jason F.

doi:10.1080/0144929x.2016.1203024

Cited by 167 publications

(146 citation statements)

References 54 publications

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“…This result is consistent with the Davis's (1989) statement that any system high in perceived usefulness will result in positive use-performance relationship. The same counts for study conducted by Mou, Shin, and Cohen (2017), in which they linked trust and perceived usefulness to users' intentions and behaviors toward acceptance of online health services. This means, if consumers believe online shopping website will boost their shopping experience, intention toward purchase and repurchase will grow.…”

Section: Resultsmentioning

confidence: 99%

The role of individual factors on online shopping behavior

Alan¹,

Kabadayı²,

Bakis³

et al. 2017

Pressacademia

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Based on the rapid growth of e-commerce and online shopping, this study explores behavioral intention of consumers of online shopping websites. Methodology: Consumer's individual factors' effect on consumer perceived usefulness of online shopping and user satisfaction are modelled and examined in terms of effects on behavioral and purchase intention toward online shopping websites. Data were collected via Internet survey and 318 usable surveys of consumers were gathered. Findings: The results suggest that consumer's relationship proneness of online shopping websites among individual factors has the strongest effect on consumer purchase/behavioral intention of online shopping websites. Besides, consumer perceived usefulness has the strongest effect on consumer's purchase intention. Conclusion:The effect of relationship proneness of consumers with online shopping firms on consumers' purchase intentions can be used to draw consumer attention. Likewise, firms can plan their marketing communications such as advertising strategies and promotional strategies in a way that appeal to their target customers' personality.

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Section: Resultsmentioning

confidence: 99%

The role of individual factors on online shopping behavior

Alan¹,

Kabadayı²,

Bakis³

et al. 2017

Pressacademia

View full text Add to dashboard Cite

show abstract

“…Perceived usefulness or performance expectancy is the extent to which users of a system are optimistic that their productivity and effectiveness could be improved through the use of a system [45]. Users' intention to adopt a system is determined by the perception of usefulness they have on the system [46].…”

Section: Performance Expectancymentioning

confidence: 99%

A Review on Determinants of Accounting Information System Adoption

Tilahun¹

2019

SJBM

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The determinants of accounting information system adoption include the factors that affect the decision of to adopt or not accounting information system by organizations like human resource, performance expectancy, perceived ease of use, top management support, government support, etc. nowadays business firms and other organizations are tending to adopt and implement accounting information system since the adoption of accounting information system have advantages of increasing functionality of accounting departments within the organization, improved accuracy, faster processing which aids companies to better cost control and enable companies to have a better external financial reporting. The objective of this study is to identify the major determinants accounting information system adoption by companies and firms throughout the world. Also the study have found that management support and commitment, perceived ease of use, performance expectancy, availability of human resource and government support are the major factors that influence the adoption of accounting information system. Those conducted previous researches in different countries have recommended that management of organizations should have to support the implementation of accounting information system, higher education institutions to come up with appropriate curriculum and department to provide qualified graduates for the employers and the government to support accounting information system adoption by giving incentives and granting access to finance for firms.

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“…In the light of the review of literature conducted by the author, the usefulness of technology, on the one hand, is regarded as a determinant of trust in technology, and on the other hand, as a variable dependent on trust. Belanche et al (2012) indicated that in terms of an e-government technology, it is the trust in technology that determines its usability, while the team of Mou et al (2017) pointed to the positive impact of technology on the trust in this…”

Section: Research Model and Hypothesesmentioning

confidence: 99%

Building technology trust in ICT application at a university

Ejdys

2018

IJOEM

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Emerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services. Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation.

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Understanding trust and perceived usefulness in the consumer acceptance of an e-service: a longitudinal investigation

Cited by 167 publications

References 54 publications

The role of individual factors on online shopping behavior

The role of individual factors on online shopping behavior

A Review on Determinants of Accounting Information System Adoption

Building technology trust in ICT application at a university

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