Understanding determinants of customer behavioral intention in using mobile payment at convenience stores

The effect of electronic payments security on e-commerce consumer perception: An extended model of technology acceptance

“…A comprehensive understanding, both in terms of convenience (represent an aspect of perceived ease of use) and usability (represent an aspect of perceived usefulness), will further determine the decision to buy using e-commerce. This result is supported by Hossain and Zhou (2018) and Lau, Lam, Cheung, & Leung (2019) that the decision to use e-commerce is more likely to be more strongly influenced when it is perceived that the ease of use of e-commerce is understood in terms of its usability. Second, this study has proved a mediating effect of perceived usefulness on e-payments security perception to customers' purchase intention.…”

“…There is a different effect if users understand the ease of use and also have an understanding of the usefulness of e-commerce, as they are more likely to be open to using e-commerce for their transactions (Lau et al, 2019). The empirical findings confirm that college students in Semarang, as the millennial generation, use e-commerce because their perceptions of its usability influence them, and then formalize their perceptions of its easiness of use and payment security aspects (Ardiansah et al, 2019).…”

Factors Influencing Consumer’s Willingness to Pay for IOT Products in Indonesia: Analysis of Tam and TRI Factors

“…It will make us more intent on doing something because it is under what people think we should do.Some previous studiesshowed a significant relationship of subjective norms with the person's intention to use the said technology. Research from Lau et al (2019) about e-money showed said that users get influence by friends and family when they didn't know how to use mobile payment. Hussein (2018) found out one of the factors that could strengthen someone's intention to use technology is from the significant others believe that technology should be used.…”

Critical Factor of Mobile Payment Acceptance in Millenial Generation: Study on the UTAUT model

“…In 2012, Agusta and Hutabarat said that smartphone users in Indonesia have begun to switch to mobile payment transactions, which are far different from the use of bank accounts [1]. However, this finding is different from that of Lu et al who found that approximately 73% of mobile payment users in China are concerned about security risks and mobile payment usage transactions [2].…”

“…Initially, the research results of Lu et al are applicable in Indonesia, as evident from the big data analysis they are conducted in early 2012 [1,2]. The concern on-mobile payments has been overcome by increasing public confidence in the use of electronic money.…”