Twenty Years in the Making: The Evolution of the Journal of <i>Manufacturing &amp; Service Operations Management</i>

Dai, Yue; Feng, Tao; Tang, Christopher S.; Wu, Xiaole; Zhang, Fuqiang

doi:10.1287/msom.2019.0791

Cited by 25 publications

(10 citation statements)

References 50 publications

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“…As a result of outsourcing and offshoring since the late 1980s, many companies in developed economies focused on product design and marketing, while outsourcing operational activities (e.g., production, procurement, logistics, etc.) to overseas suppliers located in developing countries (Dai et al 2020). Although this form of "division of labor" can help lower operations cost, it creates additional challenges as well.…”

Section: Om Research Trends: From Materials Flow To Information and Fimentioning

confidence: 99%

Evolution of Operations Management Research: from Managing Flows to Building Capabilities

Zhang

Tang

et al. 2020

Production and Operations Management

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T his forum study examines the past and the future of Operations Management (OM) research. First, we investigate the evolution of OM research from 1997 to 2018 by using machine learning tools to analyze all OM papers published in five journals (JOM, MS, M&SOM, POM, and OR), and find that the number of information/financial flow-focused OM research papers has increased steadily over the years. Second, we present three research topics motivated by the US-China trade war and the Covid-19 pandemic, and postulate that future OM research is likely to involve all three flows: material, information, and financial flows. Finally, we argue that, to achieve operational efficiency, resilience, and sustainability in the Industry 4.0 era, firms should build (or strengthen) three new capabilities: Connectivity, Clarity, and Continuity. As firms develop new ways to build these new capabilities, more innovative OM research ideas will ensue.

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Section: Om Research Trends: From Materials Flow To Information and Fimentioning

confidence: 99%

Evolution of Operations Management Research: from Managing Flows to Building Capabilities

Zhang

Tang

et al. 2020

Production and Operations Management

Self Cite

View full text Add to dashboard Cite

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“…Secondly, unlike the commonly assessed metrics in other fields such as click‐through rate, web page views, and conversion rate, performance changes in operations induced by treatment may involve delayed responses and are thus more challenging to track. We cluster the relevant literature into five research topics: workforce management , supply chain management , retail management , service operations , and healthcare , following the taxonomy proposed in the OM literature (Dai et al, 2020). We limit the number of topics while trying to be inclusive.…”

Section: Literaturementioning

confidence: 99%

Field experiments in operations management

Gao

Sun

2023

J of Ops Management

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While the field experiment is a powerful and well‐established method to investigate causal relationships, operations management (OM) has embraced this methodology only in recent years. This paper provides a comprehensive review of the existing OM literature leveraging field experiments. It also serves as a one‐stop guide for future application of field experiments in the OM area. We start by recapping the characteristics that distinguish field experiments from other common types of experiments and organizing the relevant OM studies by topic. Corresponding to the commonly overlooked issues in field experiment‐based OM studies, we then provide a detailed roadmap, ranging from experimental design and implementation to post‐experiment analysis. We further outline the methodological and practical issues as well as corresponding solutions when applying field experiments. We conclude by identifying future research directions from an OM perspective.

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“…In this regard, Apple and Yelp simultaneously maintain supply chain relationships and managerial ties. Scholars have widely noted the value of such interpersonal connections in successful supply chain management (Dai et al, 2020). For example, Zhang et al (2020) proposes firms should develop "connectivity" as a capability to connect people and resources for better communication, coordination, and collaboration.…”

Section: Production and Operations Managementmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Social embeddedness and supply chains: Doing business with friends versus making friends in business

Ding

Jiang

et al. 2023

Production and Operations Management

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Network literature has widely documented that the managerial ties between corporate leaders in two firms can promote their economic exchanges in supply chains, that is, social embeddedness. In this study, we strive to advance this line of inquiry by exploring the dynamics of such socially embedded supply chains, examining whether and when the dissolution of managerial ties between two firms would cause the subsequent termination of their supplier-buyer exchanges. We address this question by distinguishing two types of socially embedded supply chains based on their different relational origins: business-with-friend links in which the managerial ties precede the supply chains, and friend-in-business links in which the supplier-buyer exchanges precede the managerial ties. We posit that the managerial tie dissolution has a negligible effect on the subsequent termination of supply chains in business-with-friend links. In contrast, in friend-in-business links, the dissolution of managerial ties between two firms is associated with a significantly higher likelihood for their supplier-buyer exchanges to dissolve afterward. We find strong empirical evidence for the above propositions using a nuanced data set that integrates the managerial tie information and the supply chain data. In sum, we show that socially embedded supply chains with different origins ("doing business with friends" vs. "making friends in business") would have distinct patterns of evolution and dissolution.

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Twenty Years in the Making: The Evolution of the Journal of Manufacturing & Service Operations Management

Cited by 25 publications

References 50 publications

Evolution of Operations Management Research: from Managing Flows to Building Capabilities

Evolution of Operations Management Research: from Managing Flows to Building Capabilities

Field experiments in operations management

Social embeddedness and supply chains: Doing business with friends versus making friends in business

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