Abstract:The language service industry was deeply impacted by the COVID-19 pandemic. The turbulent times faced because of COVID-19 changed the way LSPs made decisions and delivered services to their customers. LSPs had to react by adapting themselves to the unexpected new market game. This study scrutinizes what the COVID-19 meant for the LSPs based in Colombia and Spain, and how they were tackled from those two different markets. Colombia, a developing country with an industry almost exclusively made up of independent… Show more
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