Trans women in tourism: Motivations, constraints and experiences

Monterrubio, Carlos; Madera, Sheilla L. Rodríguez; Pérez, Javier

doi:10.1016/j.jhtm.2020.04.009

Cited by 23 publications

(26 citation statements)

References 47 publications

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“…Victims of sexism-related discrimination report a range of discriminatory experiences in H&T service interactions, including prejudices, service rejection, ignorance and unwanted gazing (Usai et al , 2020). Ahuja and Lyons (2019) revealed that male homosexual couples’ booking applications are more likely to be rejected on the Airbnb platform, and transgendered individuals experience service denial with regard to the use of gendered toilets (Monterrubio et al , 2020a; Monterrubio et al , 2020b). In hotel check-in scenarios, male hotel FLEs who were perceived as effeminate received a lower rating than FLEs who were perceived as masculine from socially conservative customers (Li et al , 2020).…”

Section: Overview Of Discrimination-related Research In Hospitality A...mentioning

confidence: 99%

How does discrimination occur in hospitality and tourism services, and what shall we do? A critical literature review

Zhou

Liu

De-guang

2021

IJCHM

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Purpose This study aims to critically review the research on the phenomenon of discrimination in hospitality and tourism services to identify the key thematic areas, scenarios, antecedents and consequences; to provide theoretical propositions for future research; and to propose practical strategies to reduce discrimination and to improve equality in the field. Design/methodology/approach This paper adopts the preferred reporting items for systematic reviews and meta-analyses guidelines to collect relevant academic work on discrimination in hospitality and tourism services from 1985 to 2020 and critically reviews and analyses the studies through bibliometric analysis, content analysis and critical analysis. Findings The findings show that the main sources of discrimination in hospitality and tourism services include sexism, racism, ethnocentrism, lookism and ego-altruism. Discrimination-related research has temporal and geographical variations. A research map is proposed to present existing knowledge of discrimination in hospitality and tourism services, which indicates that while the impacts (at the individual, organizational and institutional levels) of discrimination in hospitality and tourism services have been thoroughly researched, the nature and characteristics of the phenomenon remain context-based and poorly conceptualized. Practical implications An anti-discrimination guideline for hospitality and tourism practitioners is designed to cope with and eliminate discriminatory situations. This evidence-based guideline provides useful coping strategies based on the prevent–monitor–manage principle. Originality/value This paper is comprehensive in its scope, methodology and wide coverage of discrimination-related research in hospitality and tourism services. It is the first attempt to review this phenomenon in the existing literature and identifies the research gaps and future research agendas.

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Section: Overview Of Discrimination-related Research In Hospitality A...mentioning

confidence: 99%

How does discrimination occur in hospitality and tourism services, and what shall we do? A critical literature review

Zhou

Liu

De-guang

2021

IJCHM

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“…(Lubowiecki-Vikuk & Borzyszkowski, 2016). LGBT+ hotel experiences of gays and lesbians (Poria, 2006); diversification according to age (Hughes, Deutsch, 2010) or segmentation of gay and lesbian travelers' motivations for travel based on their stage of sexual identity formation (Khan, 2013); the way tourism products are promoted to LGBT people (Moreira & Campos, 2019); trans women's tourism motivations and experiences (Monterrubio, Madera & Pérez, 2020).…”

Section: Lgbt+ Tourismmentioning

confidence: 99%

LGBT+ tourists’ destination choice: relationship between psychological motivations and destination image

et al. 2021

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Purpose: this study aimed to identify the relationship between psychological motivations and destination image of self-defined LGBT+ tourists’ destination choice. Design/ methodology/ approach: The study was operationalized through a survey with 239 respondents. Which 89 were self-defined as LGBT+. Statistical univariate and bivariate analyses were used for data analysis. Findings: (1) both targets value leisure as the primary psychological motivation for choosing the travel destination; (2) infrastructures and socio-economic environment and affective image are the most critical dimensions of destination image; (3) the psychological motivations increase the destination image of self-defined LGBT+ tourists'; (4) there was no significant difference between the choice of tourist destination between heterosexuals and the LGBT +. Originality/value: Previous studies have focused on analyzes of consumption of LGBT + tourist destinations, but not understanding the main psychological motivations and their association with the image of the destination, either check whether there are in fact differences between the LGBT + and heterosexual audiences. This study answered to this gap.

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“…interpersonal and institutional) and discrimination in multiple contexts including family, school, neighbourhood, work and clinical settings (Bradford et al 2013;Grant et al 2011;Sears and Mallory 2011). Thus, trans individuals commonly use high mobility as a strategy to find spaces that are accepting of them in terms of lifestyle, work or adequate healthcare (Howe et al 2008;Monterrubio et al 2020). Marshall et al's (2019) recent study of how trans people have been represented in research and the specific areas that have been investigated provides valuable information about the remaining gaps.…”

Section: Introductionmentioning

confidence: 99%

“…interpersonal and institutional) and discrimination in multiple contexts including family, school, neighbourhood, work and clinical settings (Bradford et al., 2013; Grant et al., 2011; Sears and Mallory, 2011). Thus, trans individuals commonly use high mobility as a strategy to find spaces that are accepting of them in terms of lifestyle, work or adequate healthcare (Howe et al., 2008; Monterrubio et al., 2020).…”

Section: Introductionmentioning

confidence: 99%

“…Investigating leisure activities and tourism necessarily implies understanding their intersection with key determinants, including social stigma – one of the constraints that can most restrict trans people’s opportunities to engage in leisure pursuits and tourism (Monterrubio et al., 2020; Olson and Reddy-Best, 2019). Recreation constraints are not equally distributed across society, with socio-demographic characteristics playing a significant role in constraints’ prevalence and extent (Shores et al., 2007).…”

Section: Introductionmentioning

confidence: 99%

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Tourism constraints on transgender individuals in Mexico

Monterrubio¹,

Ontiveros

Madera

et al. 2020

Tourism and Hospitality Research

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Transgender or trans people are deeply affected by social stigma in a wide range of forms and contexts including family, school, neighbourhood, work and clinical settings. Studies have rarely focused on how stigmatisation affects trans individuals’ experiences of travel and tourism. This research sought to critically explore the constraints that prevent trans people from engaging in tourism in Mexico. We conducted in-depth interviews with 15 trans participants. Experiences related to intrapersonal, interpersonal and structural constraints on tourism were explored during interviews. The findings include that trans men and women do not experience tourism constraints equally, and interpersonal constraints are closely related to social stigma that in turn influence these individuals’ fear of being discriminated against, abused or killed while travelling or engaging in leisure activities. The results are discussed in light of leisure and tourism constraints theory. Managerial implications include ways that the tourism industry can contribute to reducing constraints for trans travellers.

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Trans women in tourism: Motivations, constraints and experiences

Cited by 23 publications

References 47 publications

How does discrimination occur in hospitality and tourism services, and what shall we do? A critical literature review

How does discrimination occur in hospitality and tourism services, and what shall we do? A critical literature review

LGBT+ tourists’ destination choice: relationship between psychological motivations and destination image

Tourism constraints on transgender individuals in Mexico

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