Towards Run-Time Monitoring of Web Services Conformance to Business-Level Agreements

Bratanis, Konstantinos; Dranidis, Dimitris; Simons, Anthony J. H.

doi:10.1007/978-3-642-15585-7_22

Cited by 7 publications

(15 citation statements)

References 16 publications

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“…A BLA associated with a sub-process can be hierarchically mapped to a set of SLAs. Therefore, the SLA characteristics are found in a BLA, such as: agreement validity, organizations involved, and fines and bonuses according to the fulfillment of the agreement [12]. In essence, the structures of SLAs and BLAs may be similar; what changes is the type of goal that each one defines to be measured.…”

Section: Business Level Agreement and Non-functional Properties mentioning

confidence: 98%

“…Treating NFPs at the organizational goal level is required to bring in the quality constraints at the business level, which could be done by means of the Business Level Agreements (BLA) [12]. A BLA can be regarded as a set of SLAs, however while each SLA is associated with an electronic service, a BLA is associated with a part of the process model (sub-process) that can be executed by a set of services [12].…”

Section: Introductionmentioning

confidence: 99%

“…A BLA can be regarded as a set of SLAs, however while each SLA is associated with an electronic service, a BLA is associated with a part of the process model (sub-process) that can be executed by a set of services [12].…”

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

A Contribution to Organizational and Operational Strategic Alignment: Incorporating Business Level Agreements into Business Process Modeling

Salles

Fantinato

Nishijima

et al. 2013

2013 IEEE International Conference on Services Computing

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The purpose for achieving strategic alignment between Information Technology (IT) and Business areas refers to the need of large organizations to exploit the IT's ability to deliver good products and services, thereby standing out in a competitive scenario. Within this context, Business Process Management and Service Orientation tend to gain space in organizations, since they are able to automate and optimize processes and services for the business. In the business process analysis and modeling phase, it is important to treat not only functional properties, but also process quality and operating constraints, usually grouped as Non-Functional Properties (NFP); thereby preventing that investments in IT are wasted on inefficiency and rework. In order to address these constraints, Business Level Agreements (BLA) and Service Level Agreements (SLA) should be used. The most prestigious languages for business process modeling, including Business Process Model and Notation (BPMN), lack the representation of these NFPs. The approach proposed in this paper, BLA@BPMN, extends BPMN to embody BLAs, as part of a bigger approach to foster strategic alignment in this context. A BLA is specified in the process model level so that it can be mapped to a set of SLAs at the executable process level.

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Section: Business Level Agreement and Non-functional Properties mentioning

confidence: 98%

Section: Introductionmentioning

confidence: 99%

See 1 more Smart Citation

A Contribution to Organizational and Operational Strategic Alignment: Incorporating Business Level Agreements into Business Process Modeling

Salles

Fantinato

Nishijima

et al. 2013

2013 IEEE International Conference on Services Computing

View full text Add to dashboard Cite

show abstract

“…This approach is based on reports provided by each level indicator to locate and correct violations. In [22], Bratanis et al extended SLAs to define BLAs to guarantee the required business level. They proposed a monitoring approach of behavioral and qualitative aspects of business services during the execution of web services in order to evaluate their implementations and satisfy the quality level required at the business layer.…”

Section: B Multi-layer Composition Approachesmentioning

confidence: 99%

A Comprehensive Survey on Intra and Inter Organizational Agreements

Guidara

Chaari

Fakhfakh

et al. 2012

2012 IEEE 21st International Workshop on Enabling Technologies: Infrastructure for Collaborative Enterprises

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With the continued growth of Service Oriented Architectures (SOA), cross-organizational enterprise collaboration is needed to satisfy complex client needs. To define dependencies between collaborative enterprises and guarantee the required Quality of Service (QoS) at different layers of the SOA, agreements present an effective solution. In fact, using agreements at different layers of SOA gives a clear specification and control of the agreed service levels between different stakeholders involved in the composition. In this context, aggregation functions that allow the management of composite agreements from the atomic ones at the same layer and translation techniques to detect dependencies between agreements at multiple layers are needed. In this paper, we give a survey on intra and inter organizational agreements for enterprise collaborations. We start by presenting the motivation of this paper and give an overview of agreements lifecycle and categories. Then, we give a state of the art of agreements composition approaches. After that, we highlight the techniques used to manage dependencies between agreements composition and we finish this paper by giving a synthetic view of existing works.

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“…Runtime monitoring [20,4] is a dynamic analysis approach based on extracting relevant information about the execution. Runtime monitoring may be employed to collect statistics about the service usage over time, and to detect and react to service behavior.…”

Section: Introductionmentioning

confidence: 99%

Formal Verification of Service Level Agreements Through Distributed Monitoring

Nobakht

Gouw

Boer

2015

Service Oriented and Cloud Computing

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Abstract. In this paper, we introduce a formal model of the availability, budget compliance and sustainability of distributed services, where service sustainability is a new concept which arises as the composition of service availability and budget compliance. The model formalizes a distributed platform for monitoring the above service characteristics in terms of a parallel composition of task automata, where dynamically generated tasks model asynchronous events with deadlines. The main result of this paper is a formal model to optimize and reason about service characteristics through monitoring. In particular, we use schedulability analysis of the underlying timed automata to optimize and guarantee service sustainability.

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Towards Run-Time Monitoring of Web Services Conformance to Business-Level Agreements

Cited by 7 publications

References 16 publications

A Contribution to Organizational and Operational Strategic Alignment: Incorporating Business Level Agreements into Business Process Modeling

A Contribution to Organizational and Operational Strategic Alignment: Incorporating Business Level Agreements into Business Process Modeling

A Comprehensive Survey on Intra and Inter Organizational Agreements

Formal Verification of Service Level Agreements Through Distributed Monitoring

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