Towards a framework for tourism disaster management

Faulkner, Bill

doi:10.1016/s0261-5177(00)00048-0

Cited by 1,000 publications

(720 citation statements)

References 25 publications

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“…Faulkner (2001) presents a review of the literature on the theory of crisis and disasters. Faulkner summarizes these studies and defines "crisis" based on the presence of the following characteristic features: -"a triggering event"…”

Section: Elements Of Crisis Managementmentioning

confidence: 99%

The Relevance of Organizational Characteristics for Crisis Planning

Bremser¹,

Alonso‐Almeida²,

Göhlich³

2014

BMR

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The purpose of the research was to investigate the readiness of the touristic branch for facing economic and financial crisis. The paper is based on a study undertaken in the Madrid region in 2009.Predictors of crisis including gender have been surveyed for a total of 198 hotels and 291 restaurants in the province of Madrid. The study demonstrated that the age and size of the decision-making organization and the gender of the business' leader did influence crisis planning. Major differences were found between hotels and restaurants, the last ones being more severely affected than hotels and thus placing more emphasis on planning ahead. Age was an indicator of the existence of "soft" crisis planning tools. Size was an indicator only for restaurants. Gender of the business owner also influenced crisis planning.Recommendations for policy makers on which types of owners they need to focus on for giving assistance in time of crisis were made. The scope of the study was geographically very limited and would need to be expanded to further parts of Spain or to other countries with strong tourism activities.

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Section: Elements Of Crisis Managementmentioning

confidence: 99%

The Relevance of Organizational Characteristics for Crisis Planning

Bremser¹,

Alonso‐Almeida²,

Göhlich³

2014

BMR

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“…In summary, this study also provides a better insight to understanding the body of knowledge on progressing the decision-making theory associated with tourism crises and disaster turmoil (Beirman et al, 2006;Faulkner, 2001;Ritchie., 2004). …”

Section:  Holistic Approach For Domestic Tourist Perspectivementioning

confidence: 85%

“…It is not only evident with terrorism acts (Seabra et al, 2007;Sönmez et al, 1999), but also in the context of natural disasters. Although it is the most credible source, the multiple role of mass media is demonstrated by the transmission of sensationalist and controversial news (Faulkner, 2001;Sönmez et al, 1999) and is identified as causing risk misjudgement (Slovic et al, 1982). Subsequently, its impact on tourist intention is a direct effect.…”

Section: Risk Perception Effect On Mass Media and Travel Intentionmentioning

confidence: 99%

“…Crises and disasters are acknowledged as contributing negatively to the tourism industry (Faulkner, 2001;Pennington-Gray, Thapa, Kaplanidou, Cahyanto, & McLaughlin, 2011). Due to this impact, policy makers and stakeholders are encouraged to have better disaster plans and preparations at tourist destinations (Pennington-Gray et al, 2011;Ritchie, 2004).…”

Section: Implications For Practicementioning

confidence: 99%

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Travel risk perceptions, travel intentions and influencing factors: A natural disaster context

Lenggogeni¹

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While studies of tourist risk perceptions and travel intentions have focused on terrorism, political instability, and outbreak diseases, limited studies have focused on natural disasters, despite the increased impact of disasters. Such events not only cause physical devastation to a tourist destination, but can affect future travel to the effected destination. Natural disasters can create risks for potential tourists which may influence their travel intentions. Thus understanding these risks and how they influence travel intentions is vital.To date, while abundant research is attempting to understand the effect of disasters on risk perceptions, and its subsequent impact on travel intention, questions remain unanswered.Conceptually research should be conducted using a bottom up approach to understand risk perceptions and the factors which can influence risk perceptions. Researchers agree that risk is a multidimensional construct that is context specific, thus more research is needed in the context of natural disasters rather than relying on studies that have explored other types of risks that may not be relevant. In addition, the domestic tourist as a market has been ignored in past studies, which tend to focus on international tourists. In order to address these gaps, this thesis develops a holistic understanding of risk perceptions and the factors that affect the travel intentions of domestic tourists in a destination vulnerable to natural disasters. Accordingly, there are three research objectives in this thesis. First, a bottom up approach is used to identify disaster specific risk dimensions. Second, to understand the relationships between the dimensions of travel risks, the factors that influence travel risk perception and travel intention. Third, to investigate how the dimensions of risk, and the factors that influence risk perception affect the travel intention of domestic tourists to destinations prone to natural disasters. Hence, a mixed method sequential method approach was applied.Initially 52 respondents completed a semi-structure interview. The results were then verified by 605 respondents in a mall intercept survey. The study area was West Sumatra, Indonesia which is one of the most disaster prone destinations in the world, yet it is also considered one of top ten domestic tourist destinations in Indonesia. The thematic analysis, exploratory factor analysis, and Partial least square -Structural equation modelling helped to untangle the complex interrelationships between the risk dimensions, travel intentions and influencing factors.iii Firstly, this thesis uncovered seven dimensions of travel risk in the context of natural disasters. They consist of government preparedness, helplessness, tsunami, feeling trapped, earthquake anxiety, mitigation awareness and mythical beliefs. Many of these risks are consistent with risks found in other context; however two risks (mitigation awareness and mythical beliefs) were also identified. This finding suggests that risk perceptions are context specific ...

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“…While the destruction results in direct costs that are necessary to restore the physical destruction and repair of existing infrastructure, the indirect loss is significant when compared to the direct loss and hence should be considered by policy-makers when making both pre-and post-disaster infrastructure decisions (Tirasirichai & Enke, 2007). In addition, natural disasters are also devastating for tourism industry, mostly those located on high-risk exotic locations (Bill, 2001;Calgaro & Lloyd, 2008;Robinson & Jarvie, 2008;Scanlon et al, 2007;Trivedi, 2009).…”

Section: Disaster and Economymentioning

confidence: 99%

Disaster and poverty : the differential impacts of disaster on the poor in the Gulf Coast region.

Sufiyan¹,

Muhammad²

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Towards a framework for tourism disaster management

Cited by 1,000 publications

References 25 publications

The Relevance of Organizational Characteristics for Crisis Planning

The Relevance of Organizational Characteristics for Crisis Planning

Travel risk perceptions, travel intentions and influencing factors: A natural disaster context

Disaster and poverty : the differential impacts of disaster on the poor in the Gulf Coast region.

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