The Virtual Dimension in Tourism: Criteria Catalogue for the Assessment of eTourism Applications

Bauer, Lydia; Boksberger, Philipp; Herget, Josef; Hierl, Sonja; Orsolini, Noelene

doi:10.1007/978-3-211-77280-5_46

Cited by 6 publications

(4 citation statements)

References 11 publications

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“…It may be applicable in the coordination and integration of supply chain, demand management, forecasting, inventory, e-commerce, business-to-business communication, business-to-customer communication, customer relationship management, supplier relationship management, automation, and so on. The importance of IT has also been highlighted by Chen and Hsiao (2012) and Bauer et al (2008). In this study, it lies at the ninth level of the hierarchy, that is, just above the bottom which indicates the high driving power and less dependence.…”

Section: Resultsmentioning

confidence: 62%

An Analysis of Causal Relationships Among the Factors Affecting the Performance of a Service Organization

Sharma

Kumar

2021

Sage Open

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In the present scenario, services have the largest domination in consumers’ lives and constitute a large part of the world economy. The researchers and practitioners have given limited research attention to transformative consumer research which affects consumer well-being. In this study, a causal relationship among the factors influencing the performance of an organization providing the transformative services has been analyzed using total interpretive structural modeling (TISM). The factors influencing the services have been identified through the literature review. After identifying the factors, TISM has been used to interpret the direct as well as significant transitive linkages among the factors. The empirical results suggest that top management plays a big role in consumer well-being along with the welfare of society. Devotion toward the well-being of the broader level of society depends on the top management’s commitment toward corporate social responsibility and respect for the rule of laws. These are the major factors influencing the performance of the organization other than employee satisfaction, excellent service quality, use of information technology and e-commerce, and so on.

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Section: Resultsmentioning

confidence: 62%

An Analysis of Causal Relationships Among the Factors Affecting the Performance of a Service Organization

Sharma

Kumar

2021

Sage Open

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“…Innovation, through digital technologies, is useful to allow tourism firms to face the social constrai nts imposed by the pandemic while respecting the social aspect of sustainable development ( Bauer et al, 2008;Saseanu et al, 2020). Sustainable tourism takes full account of the current and future economic, social and environmental impacts, while meeting the needs for both visitors and hosts while improving opportunities for future generations (Šenková et al, 2020).…”

Section: Importance Of Digital Innovations In Tourismmentioning

confidence: 99%

Perception of the Necessity of Digital Innovations Application as an Element of Health Protection and Sustainable Hospitality Sector Future

Matušíková¹,

Vargová²,

LUKÁČ³

et al. 2023

GTG

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Hospitality, which suffered a huge blow during the Covid-19 period and had to adapt its operation to pandemic measures, heads for its recovery. Innovation is one of the ways to get out of an unfavourable situation having in mind that health risks can represent a significant factor affecting participation in tourism. The paper specifies the perception of the necessity of digital innovations application as health protection factor and sustainable mean of hospitality sector development. It shows how of tourism participant in domestic condition of Slovak republic perceive the need of their application to hospitality services. Through the questionnaire method it examined opinion of domestic visitors in hospitality and its direction towards the digitization of services in this sphere, and subsequently tested by Mann-Whitney and Kruskall-Wallis tests. The results show that Slovak tourists treat digital innovation in hospitality services as the ones, that are a necessary part of tourism services portfolio. Their specifics can also be defined in terms of health protection. They can act as an element of health protection by eliminating contact among individual tourism participants. At the same time, they also perceive them as a means that tends to keep the hospitality industry alive even in the post-pandemic period.

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“…So "digitalization can be seen as the engine of transformation for the industry in the era of the internet economy." (Bauer, 2008) Human resources don't disappear, and they reinvent themselves. The challenges faced by the companies are facing nowadays are very complex, closely intertwined, continually evolving.…”

Section: Human Resources the Force Of Development In Any Organization...mentioning

confidence: 99%

Human Resources in the Digital Age A Manager’s Realities and Perspectives

TATARU¹

2019

RMCI

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The world has experienced major cultural, social and economic changes, based on the growth of digital technology domination. In line with these changes, digital technologies play an increasingly important role in the life of employees and, human resources management seems to come to terms with it more and more.What this article is proposing is to investigate whether the candidate, respectively, the employeeis ready to embrace all these changes?The present paper work describes, within theoretical aspects and a practical analysis to identify the role of the human and digital component in the HR processes. How can teams take full advantage of advanced solutions without losing the "human" aspect of their organizational tasks?

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The Virtual Dimension in Tourism: Criteria Catalogue for the Assessment of eTourism Applications

Cited by 6 publications

References 11 publications

An Analysis of Causal Relationships Among the Factors Affecting the Performance of a Service Organization

An Analysis of Causal Relationships Among the Factors Affecting the Performance of a Service Organization

Perception of the Necessity of Digital Innovations Application as an Element of Health Protection and Sustainable Hospitality Sector Future

Human Resources in the Digital Age A Manager’s Realities and Perspectives

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