2012
DOI: 10.1007/978-3-642-33489-4_15
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The Understanding of ICTs in Public Sector and Its Impact on Governance

Abstract: Part 4: Infrastructure and TechnologyInternational audienceThe visions and goals for the use of ICTs in public sector are huge, both related to efficiency, effectiveness and for strengthening democratic functions. The realisation of such diverse set of goals requires a broad range of means and measures. However, do the managers really understand the many functions and roles ICTs have and how they should be governed? This paper discusses what functions that ICTs have in the public sector, and analyses existing … Show more

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Cited by 20 publications
(13 citation statements)
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“…In the second paper, the author (Jansen, 2012) asks if managers in the government really understand the many functions and roles ICTs have and how they should be governed. The author researches the phenomenon of mismatch of the functions implicit in the objectives that are stated for e-government and the way ICTs are governed.…”
Section: Theoretical Framework and Methodologymentioning
confidence: 99%
“…In the second paper, the author (Jansen, 2012) asks if managers in the government really understand the many functions and roles ICTs have and how they should be governed. The author researches the phenomenon of mismatch of the functions implicit in the objectives that are stated for e-government and the way ICTs are governed.…”
Section: Theoretical Framework and Methodologymentioning
confidence: 99%
“…Information and Communication Technologies (ICT) have infiltrated in all aspects of human activities [2]. Today, ICT tools are used not only in the improvement of productivity, communication, lifestyle, and traveling, but can also be found in the domain of government management and public safety [3]. In SAR activities, ICT tools, in its rudimentary form, are used as communication tools between team members.…”
Section: Introductionmentioning
confidence: 99%
“…The visions and goals for the use of ICT in the public sector are broad, related to efficiency, effectiveness, and the strengthening of the functions performed. The achievement of such a diverse set of goals requires an efficient mechanism to provide the means and measurement of the use of ICT resources as well as top management to understand the various roles that ICTs have and how they should be managed and monitored [2].…”
Section: Introductionmentioning
confidence: 99%