Abstract:Internet technology has accelerated the development of communities from face-to-face into computer-mediated communications. Individuals who joined the virtual communities contributed greatly to building their knowledge by sharing their experiences. This study investigates the individuals' knowledge sharing intentions using two approaches for the research model. The first approach is adopted from Hung & Cheng's (2013)
“…Raymond (2012) empirically showed that online social networking presence has positive influence on university students’ learning. Jubran and Sumiyana (2015) found that social presence and compatibility are integrated into the TAM, and could positively affect technology acceptance. Users who have strong social presence in virtual environment systems become immersed more easily.…”
Section: Literature Review and Hypothesesmentioning
Purpose
The purpose of this paper is to develop an extended Push-Pull-Mooring-Habit (PPMH) framework in order to better understand users’ intention of switching from offline to an online real-person English learning platform service.
Design/methodology/approach
Based on 301 valid responses collected from an online survey questionnaire, structural equation modeling was employed to examine the research model.
Findings
The causal model was validated using SmartPLS 3.0, and all study hypotheses were supported. The results show that push effects (learning convenience, service quality and perceived price), pull effects (e-learning motivation, perceived usefulness), mooring effects (learning engagement, switching cost and social presences) and habit effects (relationship inertia) all significantly influence users’ switching intentions from offline to an online real-person English learning platform.
Practical implications
The findings should help online English learning service providers and marketers to understand the intention of offline English learning users to switch to an online real-person English learning platform, and develop related theories, services and regulations.
Originality/value
The present study extends the prior research of an online real-person English learning platform by providing PPMH as the general framework and demonstrating its efficacy in explaining user switching intentions.
“…Raymond (2012) empirically showed that online social networking presence has positive influence on university students’ learning. Jubran and Sumiyana (2015) found that social presence and compatibility are integrated into the TAM, and could positively affect technology acceptance. Users who have strong social presence in virtual environment systems become immersed more easily.…”
Section: Literature Review and Hypothesesmentioning
Purpose
The purpose of this paper is to develop an extended Push-Pull-Mooring-Habit (PPMH) framework in order to better understand users’ intention of switching from offline to an online real-person English learning platform service.
Design/methodology/approach
Based on 301 valid responses collected from an online survey questionnaire, structural equation modeling was employed to examine the research model.
Findings
The causal model was validated using SmartPLS 3.0, and all study hypotheses were supported. The results show that push effects (learning convenience, service quality and perceived price), pull effects (e-learning motivation, perceived usefulness), mooring effects (learning engagement, switching cost and social presences) and habit effects (relationship inertia) all significantly influence users’ switching intentions from offline to an online real-person English learning platform.
Practical implications
The findings should help online English learning service providers and marketers to understand the intention of offline English learning users to switch to an online real-person English learning platform, and develop related theories, services and regulations.
Originality/value
The present study extends the prior research of an online real-person English learning platform by providing PPMH as the general framework and demonstrating its efficacy in explaining user switching intentions.
“…Existing studies on the relationship between TR and SP are scarce; they do, however, include a study on individuals' sharing of knowledge [40]. However, this study did not examine the direct relationship between TR and SP; instead, it examined how each dimension of TR and SP influenced the knowledge sharing intentions of its participants, based on the technology acceptance model (TAM) [41].…”
Section: Technology Readiness Social Presence Course Satisfaction And...mentioning
In response to the COVID-19 pandemic, educational institutions were forced to turn to online classes that are either recorded or taught live on virtual meeting platforms. Students could, therefore, attend classes from virtually any location using their mobile devices and Internet access. Despite the prolonged pandemic, little attention has been paid to whether offering courses on a virtual meeting platform is sustainable. This study, therefore, explores the antecedents of students’ intentions regarding the sustained use of virtual meeting platforms for academic courses. We investigated the relationship between technology readiness (TR) and perceived social presence (SP) within a virtual communication setting with course satisfaction and sustained use intention. Data were collected via a survey from 525 college students in South Korea who had attended classes using a virtual meeting platform. Serial mediation analysis revealed a pathway in which SP and course satisfaction in series fully mediate the positive relationship between technology readiness and sustainability. This study discusses the implications in relation to the sustainability of virtual technology-based courses as a replacement of live classroom-based courses from a user perspective. Further research is needed to understand users’ negative experiences of attending courses on virtual meeting platforms.
“…Hal ini sesuai dengan konsep teknologi readyness seperti yang dijelaskan oleh Blut & Wang (2020) dimana dimensi optimisme merepresentasikan pandangan positif terhadap teknologi dan persepsi terhadap manfaat teknologi dalam meningkatkan efisiensi pekerjaan dan meningkatkan kinerja seseorang di lingkungan kerja dan di rumah. Sedangkan Jubran & Sumiyana (2016) menjelaskan bahwa dimensi innovativeness mengacu pada tingkat dimana seseorang senang bereksperimen dengan teknologi dan menjadi yang terdepan dalam usaha mencoba produk atau jasa berbasis teknologi yang terbaru.…”
Section: Pentingnya Pengadaptasian Teknologi Dan Sistem Informasiunclassified
The rapid development of technology in the last few decades has impacted the business world. Information technology is one of the best examples of that rapid development. Large companies aware of the importance of information technology seek to increase its use to increase competitiveness in the market. In contrast to the conditions in the SME sector, it has not significantly comprehensively adopted information technology to increase competitiveness in the industry. This study uses a qualitative method. The respondents of this study were MSMEs who were randomly selected using snowball sampling by previous informants from various sectors regardless of the size of their business. Informants from the MSMEs are business owners with different educational backgrounds and experiences. We will only look at the status of MSMEs in deciding whether or not they are ready to use information technology to increase competitiveness in the industry. We found that four main factors become the basic considerations for SMEs in Surakarta to use or not to use information technology to increase competitiveness in the industry
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