2008
DOI: 10.1111/j.1745-4506.2007.00077.x
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The room and atmosphere as aspects of the meal: a review

Abstract: The consumption of food takes place within what can loosely be termed ‘the room’, although in reality, this could be a variety of settings, both indoors and outside. Aspects and features within that room contribute towards and make up the atmosphere, something that is relatively easy to appreciate but rather more difficult to quantify and describe. This review considers selected aspects under the headings of interior variables, background music and noise, and odour; layout and design variables, table layout an… Show more

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Cited by 36 publications
(28 citation statements)
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References 66 publications
(92 reference statements)
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“…These authors found that tangible factors, rather than intangible, were identifi ed as being more important with regard to consumer loyalty (p. 317); moreover, Clark and Wood found that food-related elements (quality, range or type) were the most determinant. Although other researchers seem to be in agreement with Clark and Wood (see, for example, Reimer and Kuehn, 2005 ;Wall andBerry, 2007 , in Edwards andGustafsson, 2008 ), they note that a restaurant ' s atmosphere, ambiance, design and other intangible elements need to be paid attention to as interest in them is increasing among consumers.…”
Section: Literature Reviewmentioning
confidence: 72%
“…These authors found that tangible factors, rather than intangible, were identifi ed as being more important with regard to consumer loyalty (p. 317); moreover, Clark and Wood found that food-related elements (quality, range or type) were the most determinant. Although other researchers seem to be in agreement with Clark and Wood (see, for example, Reimer and Kuehn, 2005 ;Wall andBerry, 2007 , in Edwards andGustafsson, 2008 ), they note that a restaurant ' s atmosphere, ambiance, design and other intangible elements need to be paid attention to as interest in them is increasing among consumers.…”
Section: Literature Reviewmentioning
confidence: 72%
“…The internal clocks of the patients were therefore not included in how work was performed. Edwards and Gustafsson () argue that the creation of appetite depends on how sensory impressions are ‘manipulated’ by the staff working in restaurants. However, in our study, the acknowledgement of the importance of sensory impressions by healthcare professionals was challenged by contextual factors, such as odours from toilets in the hallway or the sight of full rubbish bins.…”
Section: Resultsmentioning
confidence: 99%
“…Quadro 1 são apresentados os dados sócio-demográficos da amostra. As variáveis do ambiente alimentar são aspectos dos sentidos que devem ser manipulados (EDWARDS, 2008). Para alcançar a satisfação e a fidelidade do consumidor, deve-se adequar seus sentidos e percepções a essas variáveis ambientais, tais como o layout, que deve ser de fácil acesso e a estética, que pode ter uma influência positiva sobre a qualidade percebida (WAKEFIELD;BLODGETT, 1996).…”
Section: Resultsunclassified