“…Existing literature also suggests that female clients are reluctant to adopt new technologies due to risk aversion and awareness of how the system operates (Borghans et al, 2009;Sapienza et al, 2009;Hogarth et al, 2008;Hamza & Shah, 2014). Furthermore, it has been shown that clients with higher education level adopt new technology faster than lower education level (Johar & Awalluddin, 2011;Lee, Lole, & Tan, 2013). In general, it has been alluded to the choice between electronic payments and cash is militated by socio-psychological factors such as emotions and habits (Bulletin, 2016).…”