The Role of Information Systems in the Sustainable Development of Enterprises: A Systematic Literature Network Analysis

Abstract

Information Systems (IS) play an important role in improving the efficiency of firms’ operations and supply chains, which links to sustainability. Therefore, this study conducted a systematic literature network analysis to review 132 articles that discuss current trends in the IS discipline. Based on a citation network analysis, this study discovered three main research domains (sustainable competitive advantage, environmental sustainability, and sustainable online social communities), and two emerging research domains (the role of IS in developing countries and sustainable information infrastructures). Furthermore, a main path analysis was conducted to understand the knowledge structure of each research domain. This addresses how different trends are reflected in the IS literature related to improving firms’ competitive advantages and environmental sustainability. The results found that the sustainable competitiveness of enterprises is improved by the synergy between IS and other recourses within in the enterprises. Green IS initiatives not only solve the issues of environmental sustainability, but also enhance sustainable competitive advantage (i.e., stock price). As social media becomes the optimal enterprise communication channel, this study discusses the factors affecting sustainable online social community, such as structural dynamics (i.e., membership size, communication activity), social dynamics (the basic nature of interactions among members), participation costs, and topic consistency. Overall, the Information System literature is highly focused on three areas—economy, environment, and society, which supports Triple Bottom Line theory.

The Influence of Core Technology Capability of High-Tech Industry on Sustainable Competitive Advantage

“…Xu et al revealed the characteristics of China and India's sustainable advantages and clarified that China and India have different impacts on the imports of related fields in the United States [3]. Zeng et al proposed that the role of information systems was played in developing countries and sustainable information infrastructure [4]. Feng et al pointed out that if innovation and scientific research continuing in the high-tech industry, enterprises would maintain a competitive advantage [5].…”

The Successful Adoption of IS in the Tourism Public Sector: The Mediating Effect of Employees’ Trust

“…This, in turn, would lead to enhancing decision-making processes within organizations. Against this background, IS adoption helps organizations bolster their economic sustainability and develop a sustainable competitive advantage [2]. This explains why tourism organizations invest much effort, and money to adopt IS.…”

Modeling the Influence of Information Systems on Sustainable Business Performance and Competitiveness

“…[38]. Time management, cost over-runs, safety, quality management, customer value management, safety issues, and other business metrics and processes can be improved in a sustainable way through the application of ISs [39,40]. From here, the first hypothesis is proposed: Hypothesis 1 (H1).…”