The role of digital technologies in the development of logistics in Kazakhstan in the formation of Industry 4.0

Abstract

The purpose of this research is to study the provision of logistics services in the context of Industry 4.0 and analyze the level of application of modern technologies in the field of transport and logistics based on an assessment of the relationship between technological readiness, the development of innovation and the efficiency of logistics in Kazakhstan. Based on data from the World Bank and the World Economic Forum on the Logistics Performance Index (LPI) and Global Competitiveness (GCI), a correlation analysis was made between the indicators of technological readiness, innovation and the Logistics Performance sub-indices. Also, based on the data of a sample study by the Bureau of National Statistics of the Agency for Strategic Planning and Reforms of the Republic of Kazakhstan on the use of ICT, the main trends in the development of digital technologies in the field of transport and warehousing in the country have been identified. Correlation analysis showed that in Kazakhstan the level of technological readiness has a strong relationship with the development of logistics efficiency parameters: customs, tracking of cargo transportation, quality of service and competence, quality of infrastructure, adherence to delivery times. It should be noted that the development of logistics is not associated with the innovative development of the country, this is due to the low level of innovation in the country. The study of statistical data in Kazakhstan revealed a low level of digital transformation of the transport and logistics sector: there is a passive use of digital technologies at transport and warehousing enterprises, a low level of investment in digitalization, the need for personnel in the field of ICT in logistics.

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