2022
DOI: 10.5267/j.ijdns.2021.9.006
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The role of digital marketing in mediating the effect of the COVID-19 pandemic and the intensity of competition on business performance

Abstract: This study aims to explain the role of digital marketing adoption in mediating the effect of the COVID-19 pandemic and the intensity of competition on business performance, which is seen from the perspective of financial performance and non-financial performance. This research was conducted on the culinary sector SMEs in Bali. The size of the sample used is 210 culinary sector SMEs with a purposive sampling approach, namely the culinary sector SMEs that have adopted digital marketing. The analytical tool used … Show more

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Cited by 40 publications
(32 citation statements)
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“…Besides, business coopetition is not limited to increasing profit and revenue; it also addresses the issues of a partner business, such as difficulties during the marketing, operation, or the production process ( Tokede et al, 2022 ). However, It is also noted that the performance of any business is affected when the decisions are not taken on time and businesses then loose market value ( Hair et al, 2019 ; Giantari et al, 2022 ).…”
Section: Review Of Literature and Hypothesis Developmentmentioning
confidence: 99%
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“…Besides, business coopetition is not limited to increasing profit and revenue; it also addresses the issues of a partner business, such as difficulties during the marketing, operation, or the production process ( Tokede et al, 2022 ). However, It is also noted that the performance of any business is affected when the decisions are not taken on time and businesses then loose market value ( Hair et al, 2019 ; Giantari et al, 2022 ).…”
Section: Review Of Literature and Hypothesis Developmentmentioning
confidence: 99%
“…On the other hand, the businesses that have a deficiency in supply chain or any other operational activity and are not in coopetition to increase the business risk their competitors gaining access to their potential consumers. In this way, business coopetition provides opportunities for the businesses to have sustainable development, utilize limited resources to increase their business performance over time, and capture a big share in the market ( Dinh et al, 2022 ; Giantari et al, 2022 ).…”
Section: Review Of Literature and Hypothesis Developmentmentioning
confidence: 99%
See 1 more Smart Citation
“…The test of the financial framework in this research can fill the Jurnal Manajemen Universitas Bung Hatta Vol.17, No.02, July, 2022ISSN : 1907 The phenomenon of innovation in SMEs that is happening at this time is business digitalization, which means the businesses are run by applying the new digital technology (Ansong & R.Boateng, 2019). The companies must successfully do innovation through the digital technology to improve the business performance, include to increase experiences and involvements, minimizing the operations, and creating new business models or on the other side, the company will be destroyed of the other competitor companies which implement these strategies (Giantri et al, 2021) (Ong & Chen, 2013). In this definition, digital innovation can be conceptualized as the solution of innovative technology which integrates the digital technology that appears to support the digitization of non-technology businesses like banking, healthcare, manufacturing, and retail.…”
Section: Introductionmentioning
confidence: 99%
“…Process and equipment are the characteristics to enhance the reliability, validity, time reduction, and other practices with a perspective of management. A previous study is used to process and equipment with lean practices and improve firms performance (Giantari et al, 2022 ). Human resource practices are included in normative management because it dedicates the organization's behavior, norms, and values of customers and employees.…”
Section: Introductionmentioning
confidence: 99%