“…Global crises, such as COVID-19, are thought to disrupt entrepreneurs' control of their businesses' regular management (Medvedeva et al, 2016;Panyavina et al, 2017), due to uncertainties in both an indefinite 'deadline' for the crisis and its potentially wideranging, destructive effects on their businesses (Elliott et al, 2002). Crises are unexpected, unpredictable events of large significance and severe consequences that can produce dramatic global changes (Lagadec, 2009;Topper and Lagadec, 2013;Winston, 2020), causing susceptible effects to systemic shocks in various groups (Brown et al, 2020;DesJardine et al, 2019;Kwong et al, 2019).…”