“…The process theory of public service motivation holds that public service motivation is cultivated through the process of socialization ( Moynihan and Pandey, 2007 ), which reflects a series of values, norms, and beliefs ( Perry and Hondeghem, 2008 ). It has been confirmed that the public service systems of various countries imply unique cultural values, and there are different modes and levels of public service motivation in different cultural fields ( Anderfuhren-Biget, 2012 ; Gupta et al, 2020 ), for instance, China ( Lee et al, 2020 ) and Republic of Korea ( Kim, 2009 ; Lee et al, 2020 ) in East Asia under the guidance of Confucian culture, India with ancient civilization ( Gupta et al, 2020 ), Iraq ( Hassan and Ahmad, 2021 ), and Pakistan ( Quratulain et al, 2019 ) under the dominance of Islamic culture, all of which have different public service motivations with different structures and dimensions. No matter from the perspectives of concept, structure or measurement, public service motivation has distinctive cultural characteristics.…”