The perception of territory and personal space invasion among hospitalized patients

Marin, Caroline Roveri; Gasparino, Renata Cristina; Puggina, Ana Cláudia

doi:10.1371/journal.pone.0198989

Cited by 6 publications

(3 citation statements)

References 12 publications

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“…Intimate space, the area immediately surrounding our bodies (0 to 1.5 feet) is reserved for parents, children, lovers, spouses, and partners. Although breaching this space can bring comfort, especially when words fail (Hans and Hans 2015), it can be counterproductive if patients perceive a lack of control over their own body (Marin, Gasparino, Puggina 2018). It may also be annoying or frightening in some circumstances (Hall 1963; Hans and Hans 2015).…”

Section: How Clinicians Communicatementioning

confidence: 99%

Improving How Clinicians Communicate With Patients: An Integrative Review and Framework

Danaher

Berry

Howard

et al. 2023

Journal of Service Research

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Effective communication is crucial in all service contexts, but especially in clinical healthcare, given its high (sometimes life-or-death) stakes. Fine-tuned messaging and personalization are vital to improving patients’ service experiences, their understanding of and adherence to treatment and therapy, and their physical and mental health. This article aims to guide clinicians specifically, and other service providers more generally, in their communication practices, so that they ultimately improve the quality of service they deliver to patients each day. It presents a comprehensive, integrative review and develops a framework for how clinicians communicate with patients by synthesizing findings from presently disconnected literatures in services, psychology, marketing, communications, and medicine. The framework, which elucidates the communication channels (verbal, nonverbal, and listening) clinicians use to convey meaning to patients, can be adapted to other service contexts, especially professional services. An agenda for future research and implications for improving service provider communications are included.

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Section: How Clinicians Communicatementioning

confidence: 99%

Improving How Clinicians Communicate With Patients: An Integrative Review and Framework

Danaher

Berry

Howard

et al. 2023

Journal of Service Research

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“…46 47 Professional development should also promote strategies that ensure patients' privacy, not only of their personal and health information, 48 since a leak can undermine the reputation of a health facility, as patients bring to the hospital expectations of receive security, respect, dignity, information and care. 49 Touching patients' personal objects or moving them can be perceived as an invasion of territory and privacy, causing discomfort, 50 reinforcing the need to provide information about privacy and confidentiality before and during hospitalisation. 51 A Greek study showed that patients had little idea of their rights 52 and nursing has a very important role in disseminating this knowledge and ethical principles, establishing a relationship of respect for patients' rights and privacy.…”

Section: Open Accessmentioning

confidence: 99%

Improving the perception of respect for and the dignity of inpatients: a systematic review

Dutra¹,

Quagliato²,

Nardi³

2022

BMJ Open

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ObjectivesThe aim of this systematic review is to find evidence to determine which strategies are effective for improving hospitalised patients’ perception of respect and dignity.MethodsA systematic review of the literature was conducted in accordance with Preferred Reporting Items for Systematic Reviews and Meta-Analyses 2020 guidelines. The MEDLINE/PubMed, PsycINFO and Cochrane Library databases were searched on 9 March 2021. Observational studies, prospective studies, retrospective studies, controlled trials and randomised controlled trials with interventions focused on improving respect for patients and maintaining their dignity were included. Case reports, editorials, opinion articles, studies <10 subjects, responses/replies to authors, responses/replies to editors and review articles were excluded. The study population included inpatients at any health facility. Two evaluators assessed risk of bias according to the Cochrane Handbook of Systematic Reviews of Interventions criteria: allocation, randomisation, blinding and internal validity. The reviewers were blinded during the selection of studies as well as during the quality appraisal. Disagreements were resolved by consensus.Results2515 articles were retrieved from databases and 44 articles were included in this review. We conducted a quality appraisal of the studies (27 qualitative studies, 14 cross-sectional studies, 1 cohort study, 1 quali-quantitative study and 1 convergent parallel mixed-method study).DiscussionA limitation of this study is that it may not be generalisable to all cultures. Most of the included studies are of good quality according to the quality appraisal. To improve medical and hospital care in most countries, it is necessary to improve the training of doctors and other health professionals.ConclusionMany strategies could improve the perception of respect for and the dignity of the inpatient. The lack of interventional studies in this field has led to a gap in knowledge to be filled with better designed studies and effect measurements.PROSPERO registration numberCRD42021241805.

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“…However, privacy-conscious words and actions can vary depending on the situation in which the nurse is placed, and furthermore, they rely heavily on judgment based on the nurse's personal values and experience. Therefore, depending on the nurse's actions, patients may perceive that their privacy has been violated [8] [9]. Privacy-conscious nursing practice is required, given that the privacy of patients and their families admitted to NICU and GCU can be easily violated by the open floors environment and the words and actions of nurses.…”

Section: Introductionmentioning

confidence: 99%

Nurses’ Perception of Privacy in the NICU and GCU: A Qualitative Descriptive Study

Yoshimoto¹,

Wakimizu²

2023

OJN

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Purpose: The purpose of this study was to identify the perceptions that determine the nursing practices of nurses working in NICU and GCU to protect the privacy of the affected children and their families, and the perceptions that arise in relation to their practices. Further to obtain information on current issues and future suggestions for nursing practice. Method: Semi-structured interviews were conducted with six nurses of Clinical Ladder I or higher currently working in the NICU and GCU, and content analysis was conducted. Result: The study identified five categories, 16 subcategories, and 63 codes: "keeping in mind to act in accordance with the characteristics of the NICU and GCU", "trying to secure a space only for the affected children and families depending on the situation", "feeling the need for consideration for the affected children and families", "feeling puzzled and frustrated through the relationship with families", "having a dilemma between the environment they want to realize for the affected children and families and the fact that it cannot be realized". Conclusion: In considering nursing care in NICU and GCU, including consideration for privacy, the need to reflect on daily nursing care and share it with other staff members was suggested.

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The perception of territory and personal space invasion among hospitalized patients

Cited by 6 publications

References 12 publications

Improving How Clinicians Communicate With Patients: An Integrative Review and Framework

Improving How Clinicians Communicate With Patients: An Integrative Review and Framework

Improving the perception of respect for and the dignity of inpatients: a systematic review

Nurses’ Perception of Privacy in the NICU and GCU: A Qualitative Descriptive Study

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