The Mutual Influence of the Tool and the Organisation

Mayêre, Anne; Grabot, Bernard; Bazet, Isabelle

doi:10.1007/978-1-84800-183-1_1

Cited by 6 publications

(12 citation statements)

References 6 publications

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“…The technical benefits are related to the limitations of former legacy systems, which include the coexistence of heterogeneous systems, difficulties in affecting evolution, limitations in integration capabilities, and endless (and high) maintenance costs (Bharosa et al, 2013;Jayawickrama et al, 2019;Mayère et al, 2008).…”

Section: Literature Reviewmentioning

confidence: 99%

“…Orlikowski and Iacono (2001) and McLeod and Doolin (2012) stressed how the boundaries between the technological and social aspects of the implementation of ERP systems are blurred; therefore, the implementation process should be conceptualized as a complex phenomenon (Orlikowski & Iacono, 2001). Thus, identification of the various dimensions of the technical and social aspects of organizations and of their impact on the implementation process is a vital problem that still in debate (Mayère et al, 2008). The KIFs or CSFs approach views the implementation of an IT system as reciprocal relationship between technological and social phenomena (McLeod & Doolin, 2012).…”

Section: Literature Reviewmentioning

confidence: 99%

“…Research suggested that ERP system benefits are not as straightforward to come by as organizations would like to believe (e.g., Buonanno et al, 2005;Howcroft et al, 2004;Chien & Tsaur, 2007;Yen Teoh & Pan, 2008) and ERP system implementations are globally affected by unusually high global failure rates linked to improper planning considerations (e.g., Liang et al, 2007;Yen Teoh & Pan, 2008;Dong et al, 2009;Fadelelmoula, 2018;Rashid et al, 2018). Mayère et al (2008), Buonanno et al (2005), and Momoh et al (2010) found that ERP system implementations were taking longer than expected due to organizations failing to properly account for key project activities in their implementation planning processes and therefore developing unrealistic expectations concerning timeframes. Some studies have revealed that ERP system implementations had gone over budget because organizations have failed to take into account specific implementation costs which are not attributable to software vendors (i.e., project management, organizational change management, hardware upgrades) (e.g., Liang et al, 2007;Yen Teoh & Pan, 2008;Dong et al, 2009).…”

Section: Challenges Related To Erp Implementationsmentioning

confidence: 99%

“…Some studies have revealed that ERP system implementations had gone over budget because organizations have failed to take into account specific implementation costs which are not attributable to software vendors (i.e., project management, organizational change management, hardware upgrades) (e.g., Liang et al, 2007;Yen Teoh & Pan, 2008;Dong et al, 2009). Thus, the ERP systems are socio-technically complex and that many reported implementations had therefore ended up being difficult, lengthy, and over-budgeted, resulting, in some cases, in their termination before completion (Buonanno et al, 2005;Mayère et al, 2008;Momoh et al, 2010). Thus, it is important to understand the KIFs of ERP implementations.…”

Section: Challenges Related To Erp Implementationsmentioning

confidence: 99%

See 3 more Smart Citations

The perspective of national ERP vendors in achieving ERP project success in government organisations: a case of Saudi Arabia

Alkraiji

Jayawickrama

Olan

et al. 2020

Enterprise Information Systems

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Government organizations in the Gulf Cooperation Council region are governed by strict rules and regulations. In such a context, most of Enterprise Resource Planning (ERP) projects are managed by the national ERP vendors. The aim of this paper is to explore Key Influencing Factors (KIFs) from the perspective of national ERP vendors throughout pre-implementation and during implementation of ERP projects. This research specifically focuses on the ERP implementations in government organizations in the Gulf Cooperation Council region. To achieve research objectives, we conducted a mixed methods study on 10 national ERP vendors involved in government sector projects in Saudi Arabia -the country which represents a 90% market share in Gulf Cooperation Council region. KIFs were identified through in-depth group interviews and prioritized using a multi-criteria decision analysis method (i.e. Analytic Hierarchy Process -AHP). Findings suggested a list of KIFs (15) that are grouped into four main categories namely sponsors and leadership, IT capabilities, change management, and project management. The prioritization of the KIFs by means of the AHP method reveals the ERP capabilities and the stakeholder managers to be the most important factors, and user orientation and ERP-business alignment to be the least important ones.Findings of this study would extend the knowledge of ERP implementations from the vendor perspective in the government sector; and propose a set of clearly understood and prioritized KIFs for practitioners to develop strategies appropriate for ERP implementation interventions.

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Section: Literature Reviewmentioning

confidence: 99%

Section: Literature Reviewmentioning

confidence: 99%

Section: Challenges Related To Erp Implementationsmentioning

confidence: 99%

Section: Challenges Related To Erp Implementationsmentioning

confidence: 99%

See 2 more Smart Citations

The perspective of national ERP vendors in achieving ERP project success in government organisations: a case of Saudi Arabia

Alkraiji

Jayawickrama

Olan

et al. 2020

Enterprise Information Systems

View full text Add to dashboard Cite

show abstract

“…Knowledge is addressed in terms of documents and tools for transmission, much more than on social and economic conditions of its use. The second way is an organizational one, it investigates the role of knowledge management in contemporary forms of rationalization of productive organizations (Mayère et al , 2008; Bazet and Mayère, 2007). Unlike the first way, the focus is on the consequences of treatment P&T of information on organizations and work.…”

Section: Epistemological Issues On Knowledge Managementmentioning

confidence: 99%

Organizational devices for knowledge management

Blanc

Bouillon

2012

VINE

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If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation. AbstractPurpose -The sciences of knowledge and the sciences of communication have evolved to become two separate disciplines. The current transformations of technologies, managerial practices, and organization of work, force communication sciences to take into account issues related to cognition. Similarly, the science of knowledge needs to better consider the problems of context, economy and social environment, at a higher level of generalization than just those of individuals or groups. This paper seeks to present how both sciences can better integrate. Design/methodology/approach -Starting from an epistemological study of the use of the word "knowledge" in cognitive sciences and in sciences of communication, the authors developed a framework to analyze knowledge management tools and practices. Findings -The framework developed presents the organizational mechanisms for knowledge management in relation to the artifacts (objects) of communication through which they operate. It highlights the cognitive aspects present in communications. Research limitations/implications -Owing to the general aspect of the framework, some applications in industries might only be relevant to a portion of the framework. Further applications in several contexts are encouraged. Originality/value -The study of the relationship between knowledge and communication aims to bring together the research which puts into perspective the analysis of forms, tools and methods of knowledge management, with the study of associated communication issues. The implementation of knowledge management systems within organizations is often associated with organizational change. The study of communications implied in this change leads to a macro-analysis methodology to appreciate strengths and weaknesses of these mutations.

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A Review of ERP Research: A Future Agenda for Accounting Information Systems

Grabski

Leech

Schmidt

2011

Journal of Information Systems

267

195

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ERP systems are typically the largest, most complex, and most demanding information systems implemented by firms, representing a major departure from the individual and departmental information systems prevalent in the past. Firms and individuals are extensively impacted, and many problematic issues remain to be researched. ERP and related integrated technologies are a transformative force on the accounting profession. As the nature of business evolves, accounting expertise is being called on to make broader contributions such as reporting on nonfinancial measures, auditing information systems, implementing management controls within information systems, and providing management consulting services. This review of ERP research is drawn from an extensive examination of the breadth of ERP-related literature without constraints as to a narrow timeframe or limited journal list, although particular attention is directed to the leading journals in information systems and accounting information systems. Early research consisted of descriptive studies of firms implementing ERP systems. Then researchers started to address other research questions about the factors that lead to successful implementations: the need for change management and expanded forms of user education, whether the financial benefit outweighed the cost, and whether the issues are different depending on organizational type and cultural factors. This research encouraged the development of several major ERP research areas: ͑1͒ critical success factors, ͑2͒ the organizational impact, and ͑3͒ the economic impact of ERP systems. We use this taxonomy to establish ͑1͒ what we know, ͑2͒ what we need, and ͑3͒ where we are going in ERP research. The objective of this review isThe authors are indebted to Roger Debreceny for his considerable guidance and support during the review process.Additional resources for this paper are available online through the American Accounting Association's electronic publications system at: http://aaapubs.org/. Subscribers should use their usernames and passwords for entry into the system where the online resources can be reviewed and printed. If you are a subscriber to the Journal of Information Systems and have any trouble accessing this material, then please contact the AAA headquarters office at info@aaahq.org or ͑941͒ 921-7747. 37to synthesize the extant ERP research reported without regard to publication domain and make this readily available to accounting researchers. We organize key ERP research by topics of interest in accounting, and map ERP topics onto existing accounting information systems research areas. An emphasis is placed on topics important to accounting, including ͑but not limited to͒ the risk management and auditing of ERP systems, regulatory issues, the internal and external economic impacts of ERP systems, extensions needed in ERP systems for XBRL, for interorganizational support, and for the design of management control systems.

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The Mutual Influence of the Tool and the Organisation

Cited by 6 publications

References 6 publications

The perspective of national ERP vendors in achieving ERP project success in government organisations: a case of Saudi Arabia

The perspective of national ERP vendors in achieving ERP project success in government organisations: a case of Saudi Arabia

Organizational devices for knowledge management

A Review of ERP Research: A Future Agenda for Accounting Information Systems

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