The Mobile Payment Adoption: A Systematic Literature Review

Pramana, Edwin

doi:10.1109/eiconcit50028.2021.9431846

Cited by 4 publications

(3 citation statements)

References 28 publications

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“…However, limited studies in m-payment adoption are concerned about moderating factors in their research model. Pramana (2021) verified that only 13 out of 72 articles (18 %) published from 2016 to 2020 investigated the role of moderating factors among determinants in their research model. His study also found that gender is one of the moderating factors often used in m-payment adoption studies.…”

Section: Literature Reviewmentioning

confidence: 76%

“…Even though UTAUT has been adopted by many authors to explore the user's intention toward m-payment usage in several countries (Zhao and Bacao, 2021;Wei et al, 2021;Al-Saedi et al, 2020), only limited studies are conducted in Indonesia. Indeed, a systematic review conducted by Pramana (2021) showed that only two articles related to the adoption of m-payment in Indonesia had been published in journals from online major scientific databases between 2016 and 2020. Moreover, to the best of my knowledge, no studies examine the factors that influence the Gen Z-er's intention, as a dominant population in Indonesia, to accept m-payment.…”

Section: Introductionmentioning

confidence: 99%

“…Moreover, to the best of my knowledge, no studies examine the factors that influence the Gen Z-er's intention, as a dominant population in Indonesia, to accept m-payment. Additionally, in the m-payment adoption context, only a few authors adopted the moderating factors in their research model, specifically for education (Lisana, 2021;Pramana, 2021). This study aims to fill the void by investigating the factors that affect the behavior intention among Indonesian Gen Z-ers.…”

Section: Introductionmentioning

confidence: 99%

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Understanding the key drivers in using mobile payment among Generation Z

Lisana

2022

JSTPM

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Purpose This quantitative study aims to examine the determinants that impact the behavioral intention to use mobile payment (m-payment) among Generation Z (Gen Z) customers in Indonesia. Design/methodology/approach The theoretical model comprises seven latent variables: effort expectancy, performance expectancy, social influence, facilitating conditions, promotional activities, perceived security and behavioral intention. In addition, the two moderating factors of education and gender are used to investigate the significant effect of the determinants on intention to adopt m-payment. This study obtained the final data size of 430 respondents. The data analysis is conducted using structural equation modeling. Findings The results substantiate the significance of promotional activities, perceived security, performance expectancy, effort expectancy and social influence, on the behavioral intention to accept m-payment systems. Gender is revealed to significantly moderate two constructs: social influence and promotional activities, on the m-payment usage intention. Meanwhile, education moderates the effect of perceived security on behavioral intention. Originality/value This research is expected to fill the gap because only a few studies discuss the determinants affecting m-payment usage in Indonesia, especially among Gen Z-ers. Furthermore, the new findings associated with the role of two moderating factors become important practical implications because most of the prior studies often ignore the moderating factors.

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Section: Literature Reviewmentioning

confidence: 76%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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Understanding the key drivers in using mobile payment among Generation Z

Lisana

2022

JSTPM

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Promising or Influencing? Theory and Evidence on the Acceptance of Mobile Payment Among the Elderly in China

Liu,

Li,

Chu

2022

Design, User Experience, and Usability: UX Research, Design, and Assessment

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Adopsi Mobile Payment Dengan Menggunakan Extended Unified Theory of Acceptance and Use of Technology

Abidin,

Pramana,

Sugiono

2023

JTI

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Perkembangan mobile payment cukup cepat beberapa tahun terakhir hingga mencapai 2,07 miliar pengguna pada tahun 2019. Penelitian ini bertujuan untuk menguji faktor-faktor yang mempengaruhi behavioral intention pelanggan mobile payment di Indonesia. Model teoritis dikembangkan dengan menggabungkan konstruk utama UTAUT (social influence, effort expectancy, performance expectancy, dan behavioral intention) dengan beberapa konstruk eksogen tambahan dari penelitian sebelumnya (perceived convenience, trust, perceived security). Responden Penelitian ini adalah 408 orang yang pernah menggunakan mobile payment minimal 4 kali dalam sebulan. responden tersebar di beberapa kota di Indonesia khususnya Pulau Jawa. data dianalisa menggunakan metode Structural Equation Modeling (SEM). Social influence, perceived convenience, performance expectancy, perceived security, effort exepectancy menunjukkan hasil yang signifikan dalam mempengaruhi behaviral intention pelanggan dalam mengadopsi mobile payment. Trust menjadi satu-satunya konstruk yang tidak signifikan dalam mempengaruhi behavioral intention pelanggan dalam mengadopsi mobile payment. Effort expectancy dan trust menunjukkan hasil yang signifikan dalam mempengaruhi performance expenctancy. Perceived security juga terbukti secara signifikan mampu memberikan pengaruh yang signifikan terhadap trust.

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The Mobile Payment Adoption: A Systematic Literature Review

Cited by 4 publications

References 28 publications

Understanding the key drivers in using mobile payment among Generation Z

Understanding the key drivers in using mobile payment among Generation Z

Promising or Influencing? Theory and Evidence on the Acceptance of Mobile Payment Among the Elderly in China

Adopsi Mobile Payment Dengan Menggunakan Extended Unified Theory of Acceptance and Use of Technology

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