The mediating effect of tourist satisfaction among pull and push factors on tourists’ behavioural intentions; the study case of international tourists in Dili, Timor-Leste

Abstract

The objectives of this study are: (1) To identify and explain the push and pull factors which influence on tourists’ behavioural intention (2) To identify the influence of push and pull factors on tourist satisfaction; (3) To investigate and explain regarding role of tourist satisfaction as the mediation that will have an effect between push and pull factors on tourists’ behavioural intention. The findings show that push factors positively significant on tourists’ behavioural intention, but pull factors is not significant on tourists’ behavioural intention. Furthermore, the push factors are not significant influencing on tourist satisfaction, however, pull factors significantly influence the tourist satisfaction, and tourist satisfaction positevly significant on tourists’ behavioural intention. In medition effect test, the result indicated that tourist satisfaction significantly mediated the relationships between push factors and tourists’ behavioural intention. On the other hand, tourist satisfaction is also significantly mediating pull factors and tourists’ behavioural intention.

Pengaruh Motivasi Terhadap Minat Kunjungan Ulang Wisatawan Mancanegara: Perspektif Faktor Penarik

“…Dalam konteks pariwisata, tempat dan fasilitas wisata menjadi kunci penting untuk menarik wisatawan berkunjung ke suatu destinasi. Atraksi termasuk atraksi berwujud dan atraksi tak berwujud seperti pantai, pemandangan alam atau lanskap, dan lainlain (Baptista et al, 2020).…”

“…Dalam ajaran Islam, masjid sebagai tempat ibadah tidak hanya berarti bangunan atau tempat ibadah tertentu, karena dalam ajaran Islam, Allah SWT telah menjadikan seluruh alam semesta sebagai masjid ibadah. (Baptista et al, 2020).…”

Factors influencing MICE destination revisit intentions: A literature review

“…Undeniably, the framework of push and pull theory has been widely used by researchers to examine issues in a variety of fields such as health and wellness (Ting et al, 2021), travel motivation (Luvsandavaajav, Narantuya, 2021), spa destinations (Dimitrovski, Seočanac, Lukovići, 2021), youth tourism (Preko, Doe, Dadzie, 2019) and events tourism (Qi, Smith, Yeoman, 2019). Therefore, the push-pull theory is popular among researchers as it is used extensively in the tourism field (Baniya, Ghimire, Phuyal, 2017;Baptista, Saldanha, Vong, 2020;Dimitrovski, Seočanac, Lukovići, 2021;Kim, 2021;Luvsandavaajav, Narantuya, 2021;Preko, Doe, Dadzie, 2019;Qi, Smith, Yeoman, 2019;Yousefi, Marzuki, 2015). These studies confirmed that the push and pull theory is applicable in the motives of tourists.…”

“…Niezaprzeczalnie ramy teorii pushpull były szeroko stosowane przez naukowców do badania problemów z różnych dziedzin, takich jak: zdrowie i dobre samopoczucie (Ting i in., 2021), motywacja do podróży (Luvsandavaajav, Narantuya, 2021), miejsca uzdrowiskowe (Dimitrovski, Seočanac, Lukovići, 2021), turystyka młodzieżowa (Preko, Doe, Dadzie, 2019) oraz turystyka wydarzeń (Qi, Smith, Yeoman, 2019). Zatem teoria pushpull jest popularna wśród badaczy i szeroko stosowana w turyzmie (Baniya, Ghimire, Phuyal, 2017;Baptista, Saldanha, Vong, 2020;Dimitrovski, Seočanac, Lukovići, 2021;Kim, 2021;Luvsandavaajav, Narantuya, 2021;Preko, Doe, Dadzie, 2019;Qi, Smith, Yeoman, 2019;Yousefi, Marzuki, 2015). Badania te potwierdziły, że teoria pushpull ma zastosowanie do identyfikacji motywów kierujących turystami.…”

Factors Affecting Can Tho Residents’ Intention to Visit Dalat in the Covid-19 Era

“…Tourist intention has become an exciting topic of interest to many tourism scholars in recent years (Baptista et al, 2020). Various aspects contribute to understanding the behavioral intentions of tourists.…”