2015
DOI: 10.3727/152599515x14297053839610
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The London Summer 2012 Olympic Games: Threat of Disruption and Business Reaction

Abstract: The impact of and reaction to the disruption on transport created by mega-events on host communities and, in particular, businesses, is an underresearched area. Utilizing social exchange theory, this article examines the relationship between businesses and transport authorities in the implementation of the Travel Demand Management (TDM) strategy for the London Olympics 2012. This research identifies the mechanisms by which the authorities meet the specific antecedent conditions that impact on the exchange. Thi… Show more

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Cited by 11 publications
(12 citation statements)
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References 55 publications
(95 reference statements)
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“…A. Jones, Woolley, and Currie (2015), in the context of London 2012, advanced a similar argument about the limited business "preparedness" (e.g., lack of resources), and ability to react and alleviate the challenges associated with such determined MSEs environments.…”
Section: Reviewing the State Of The Art: Mse And Msb Impactsmentioning
confidence: 90%
See 2 more Smart Citations
“…A. Jones, Woolley, and Currie (2015), in the context of London 2012, advanced a similar argument about the limited business "preparedness" (e.g., lack of resources), and ability to react and alleviate the challenges associated with such determined MSEs environments.…”
Section: Reviewing the State Of The Art: Mse And Msb Impactsmentioning
confidence: 90%
“…INTRODUCING THE "MSE-MSB LEVERAGE MODEL" 925 programs can aid business preparedness for such an event (A. Jones et al, 2015). The creation of a MSB planning council, sector-led work streams, or regional groups of representatives may provide a forum for discussion and propose solutions to local issues (e.g., planned business relocation) linked to infrastructure projects.…”
Section: Leverageable Phase: Bidding and Selectionmentioning
confidence: 99%
See 1 more Smart Citation
“…The stream of information was non-stop throughout the event and provided details of the new mobility organization and service statuses and it always warned not to use the car. 8 Indeed, the information flow was designed to both enhance the city's engagement with the event and at the same time to create apprehension about potential traffic jams and travel chaos (a so-called 'big scare') in order to induce a change in travel mode (Jones et al, 2015).…”
Section: C) Information and Prevention Campaignmentioning
confidence: 99%
“…If everyone ignores the advice and transport systems become grid locked, both the event and the citizenry lose out. This is further complicated by the emerging realisation that if everyone conforms the transport systems tend to benefit, but local businesses do not (Jones, Woolley, & Currie, 2015). Another example is the temporary loss of public amenities during a mega-event.…”
Section: Insert Figure 1 Herementioning
confidence: 99%