The Influence of Transformational Leadership on Employees’ Innovative Behaviour in the Hospitality Industry

Abstract

The purpose of this research is to contribute to improving the quality of service in the hospitality industry by helping to understand profoundly the premises of innovative behaviour. For this purpose, a conceptual model including transformational leadership, leader member exchange and innovative behaviour is proposed. To test the research model, data were obtained from the employees of 5-star hotels in Muğla, Turkey (n = 281). The data were analysed with the IBM SPSS 23 program. As a result of the Process Macro analysis, it was discovered that the transformational leader positively influenced innovative behaviour and leader member exchange had a mediating role in this relationship. Our research helps us to understand profoundly the pioneers of innovative behaviour, and will increase managers' awareness by making managerial suggestions to improve service quality in hotels.

Inclusive leadership and innovative work behaviors: a moderated mediation model

“…While creativity only refers to the generation of new ideas, IWB not only denotes the generation of new ideas but also the development and implementation of valuable ideas (De Jong and Den Hartog, 2010). In other words, IWB is a process that covers all the behaviors exhibited during the generation, development and realization of an innovative idea (Sürücü et al. , 2021).…”

“…Contrary to central leadership theories, LMX emphasizes that the leader does not exhibit fixed behaviors towards their employees and focuses on the mutually changing relations between the leader and the employee (Sürücü et al. , 2021).…”

“…, 2022), inclusive leadership (Bataineh et al. , 2022), transformational leadership (Sürücü et al. , 2021), authentic leadership (Purwanto et al.…”

“…The inability to identify such situational variables is an essential deficiency of leadership research (Bayraktar and Jiménez, 2020). Additionally, another important drawback of central leadership research is that it is based on the assumption that the leader is at an equal distance from all his/her employees and consistently applies the same type of behavior (Sürücü et al. , 2021).…”

“…, 2015). Based on this idea, it is essential to include leader–member interaction (LMX), which focuses on the dyadic relationship between the leader-employee, in research on leadership (Sürücü et al. , 2021).…”