Predicting Organizational Citizenship Behaviour in Hospitality Businesses with Decision Tree Method

Çeliker, Nuri; Güzeller, Cem Oktay

doi:10.1080/15256480.2022.2120942

Cited by 3 publications

(2 citation statements)

References 156 publications

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“…Organizations cannot survive or thrive in ever-changing environments unless their members act as good citizens by engaging in various positive behaviors ( Isensee et al, 2020 ). OCB is an extra role behavior that is not specified or required by the formal job responsibilities ( Celiker and Guzeller, 2022 ) and can be seen in an employee who voluntarily assists other employees in their work to promote the employer’s excellence without expecting to be compensated for it ( Habeeb, 2019 ).…”

Section: Introductionmentioning

confidence: 99%

The impact of corporate social responsibility on firm reputation and organizational citizenship behavior: The mediation of organic organizational cultures

et al. 2023

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This study investigates the impact of corporate social responsibility (CSR) on firm reputation and organizational citizenship behavior, along with the mediating inclusion of organic organizational cultures (Clan and Adhocracy) in the medium and large enterprises of Pakistan. To do the path analysis and to investigate the mediating role of organic organization culture, Smart PLS was used. For data collection, the convenience sampling technique was used and responses from 360 questionnaires were the main data source. The results displayed that CSR has a significant and optimistic effect on a firm reputation and employees’ organizational citizenship behavior (OCB). Secondly, the outcomes showed a positive and full mediation effect of organic organizational cultures between CSR and firm reputation but a partial mediation effect of organic organizational cultures between CSR and employees OCB. Further, the results demonstrated a positive and significant influence of employees’ OCB on a firm reputation. The extensive analysis of all factors of the study was autonomously examined to identify the insights that verify how the inclusion of organic organizational cultures can boost the firm reputation and employees’ OCB. Theoretical implications and future research direction are discussed.

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Section: Introductionmentioning

confidence: 99%

The impact of corporate social responsibility on firm reputation and organizational citizenship behavior: The mediation of organic organizational cultures

et al. 2023

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“…Today most work areas require collaboration and extra effort to meet customer needs (Harter, 2022). If employees only follow the guidelines in the job description, customer satisfaction in that organization will decrease (Çeliker and Güzeller, 2022). Therefore, to meet and exceed customer expectations, going beyond settled routines, and performing citizenship behaviors are required (Ma & Qu, 2011).…”

Section: Introductionmentioning

confidence: 99%

Quiet Quitting: Building a Comprehensive Theoretical Framework

Arar

ÇETİNER

Yurdakul

2023

Akademik Araştırmalar Ve Çalışmalar Dergisi (AKAD)

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In this study, we aimed to introduce the recently popular concept of quiet quitting to the organizational behavior literature. Although we have met a handful of studies on the concept, we realized that the relevant studies do not address the concept comprehensively based on any theoretical background but only one. Therefore, we conducted this study, which is still in its infancy, for further researchers to conduct it empirically within the scope of cause-and-effect relationships in the organizational behavior literature. First, we grounded the term on Social Exchange Theory, Conservation of Resources Theory, and Theory of Generations. Second, we briefly defined the term. Third, we discussed possible antecedents, expected outcomes, issues having bi-directional effects, and the ways how to deal with these issues in organizations. Finally, we proposed a conceptual model including all possible cause-and-effect hypotheses.

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