The influence of retailer reputation on store patronage

Ou, Wei‐Ming; Abratt, Russell; Dion, Paul A.

doi:10.1016/j.jretconser.2005.08.014

Cited by 70 publications

(48 citation statements)

References 59 publications

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“…Most authors seem to agree that reputation is a relatively stable, long-term collective judgment by the firm's stakeholders concerning corporate conduct and achievements. Reputation results from stakeholders' perceptions of the firm's ability and willingness to perform according to stakeholders' needs (Helm, 2007; also see Ou, Abratt, & Dion, 2006;Wartick, 1992).…”

Section: Corporate Reputationmentioning

confidence: 99%

Basking in reflected glory: Using customer reference relationships to build reputation in industrial markets

Helm

Salminen

2010

Industrial Marketing Management

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Section: Corporate Reputationmentioning

confidence: 99%

Basking in reflected glory: Using customer reference relationships to build reputation in industrial markets

Helm

Salminen

2010

Industrial Marketing Management

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“…The Resource-Based View asserts that firms sustain competitive advantages by deploying valuable resources that are superior, scarce, and inimitable (Barney, 1986;Barney, 1991;Ou, Abratt & Dion, 2006;Ray, Barney, & Muhanna, 2004;Roberts & Dowling, 2002;Wernerfelt, 1984). It goes without saying that it is easier for business with adequate strategic resources to survive, develop and profit (Chandler & Hanks, 1994;Grant, 1991).…”

Section: Organizational Resources and Performancementioning

confidence: 99%

The Relationship among Social Capital, Entrepreneurial Orientation, Organizational Resources and Entrepreneurial Performance for New Ventures

Chen

Tzeng

2007

CMR

Self Cite

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This research examines empirically the relationship among social capital, entrepreneurial orientation, organizational resource, and entrepreneurial performance for new ventures. Data was collected by means of mailing questionnaire to new ventures in Taiwan, and a total of one hundred and four qualified observations were collected. The results obtained in this research indicate that there are significant relationships among social capital, entrepreneurial orientation, and organizational resources. Additionally, the influence of social capital, entrepreneurial orientation, and organizational resources on entrepreneurial performance is significant.The findings suggest that new ventures can speed up information diffusion and look for the opportunities of new technology, new product, niche market, and financial resources through expanding external business

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“…Four out of nine of the strategic practices that load onto this factor are related to the marketing activities and to brand identification. The name and the brand are strong differentiation elements within such a strategy [30], [31]. The Romanian hotels surveyed in this study concentrate on offering unique products and services as they are interested at any time in developing a broad range of new products/services and in the mean time in refining existing products and services.…”

Section: Discussion and Findingsmentioning

confidence: 99%

The Satisfaction Level of Penang Private Colleges Lecturers

Ch’ng¹,

Chong²,

Nakesvari³

2010

IJTEF

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Abstract-Porter's generic strategies remain one of the most widely accepted typology of strategic options for businesses. Using a survey a sample of 69 hotel managers from the Nord-West part of Romania was questioned about their current strategic practices. A factor analysis revealed that hotels are pursuing only two strategies that can be identified as those of Porter. The regression analysis was used in order to test if there are certain practices that correlate with the strategies identified earlier in the study. The ANOVA results indicate between two and five strategic practices were significant for each of the four strategies. The results of the study are important as they support much of the literature and discussions about aligning strategic practices with the chosen strategy.Index Terms-cost leadership strategy, differentiation strategy, focus strategy, hospitality industry, Romania.

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The influence of retailer reputation on store patronage

Cited by 70 publications

References 59 publications

Basking in reflected glory: Using customer reference relationships to build reputation in industrial markets

Basking in reflected glory: Using customer reference relationships to build reputation in industrial markets

The Relationship among Social Capital, Entrepreneurial Orientation, Organizational Resources and Entrepreneurial Performance for New Ventures

The Satisfaction Level of Penang Private Colleges Lecturers

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