The Influence of Psychiatric Disorders on Patients' Ratings of Satisfaction With Health Care

Abstract

One interpretation of these findings is that Medicare beneficiaries with psychiatric disorders receive lower quality care, a possibility that warrants further investigation. Alternatively, patients with psychiatric disorders may report lower satisfaction despite receiving comparable health care; this interpretation points toward the need for casemix adjustment when comparing satisfaction ratings across health plans and the development of quality measures less susceptible to subjective biases.

Parents’ Global Rating of Mental Health Correlates with SF-36 Scores and Health Services Satisfaction

“…Similarly to the study by Marshal et al, [10] the positive association between self-reported mental health and patient satisfaction has also been observed among adolescent neurology patients [14] and across prenatal care clinics, [24] surgical wards, [25] and psychiatric services. [26] As with Hall and Dornan's meta-analysis, parents' sociodemographic status was not significantly associated with their perception of service quality. [27] The observed relationship between mental HRQOL and satisfaction responses emphasizes the need to consider client's mental health in the interpretation of health services surveys.…”

Measuring patient satisfaction in Moroccan oncology institutions EORTC IN-Patsat32 and satisfaction in Moroccan patient with cancer

“…Finally, concerning individual psychological adaptation to the diseases, patients who face their illnesses lucidly and seek actively medical information tend to be less satisfied over the care system than patients still in denial or those avoiding to think about their conditions. Patients suffering from anxiety or depression seem to be less satisfied about the care they receive [19][20][21]. Not taking into account patients' tumours medical classifications remain among the limits of our study.…”

Adolescent quality of life and satisfaction with care

“…The positive association between selfreported emotional health and client satisfaction has been described in adults undergoing cholecystectomy [28], in patients with psychiatric illness [29], and in women receiving prenatal care [30]. We wish to highlight the potential effect of mood on adolescent evaluations of health services, as emotional state can influence cognitive processing, judgment, and memory [31,32].…”