2017
DOI: 10.1080/23311975.2017.1405718
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The influence of performance objectives on the implementation of lean manufacturing practices: An analysis based on strategic groups

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Cited by 9 publications
(9 citation statements)
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“…Among these, customer satisfaction appeared to be influenced most strongly, followed by profitability. This is consistent with the finding of Keitany and Riwo-Abudho (2014) that the use of LM practices can help in developing customer satisfaction, which leads to better performance, while Pozo and Da Silva (2013) contend that an LM system can improve the ability of the organization to meet its customers’ requirements, thus improving satisfaction, hence customer loyalty and performance in turn. On the other hand, Olhager and Prajogo (2012) assert that LM systems and practices have their strongest influence on market share, which can lead to better performance by influencing all aspects of the internal and external environment.…”
Section: Discussionsupporting
confidence: 90%
“…Among these, customer satisfaction appeared to be influenced most strongly, followed by profitability. This is consistent with the finding of Keitany and Riwo-Abudho (2014) that the use of LM practices can help in developing customer satisfaction, which leads to better performance, while Pozo and Da Silva (2013) contend that an LM system can improve the ability of the organization to meet its customers’ requirements, thus improving satisfaction, hence customer loyalty and performance in turn. On the other hand, Olhager and Prajogo (2012) assert that LM systems and practices have their strongest influence on market share, which can lead to better performance by influencing all aspects of the internal and external environment.…”
Section: Discussionsupporting
confidence: 90%
“…Specifically, the results showed that LM practices are effective for operational performance improvement in both low IC and high IC industries. The study is also supported by Knudtzon (2018), Pozo et al (2018), Khanchanapong et al (2014), Belekoukias et al (2014), Birkie and Trucco (2016), Dal Pont et al (2008), Furlan et al (2011), Taj and Morosan (2011), Hallgren and Olhager (2009), Shah et al (2017) and Chavez et al (2013) that show that the implementation of LM practices improves operational performance.…”
Section: Discussionsupporting
confidence: 63%
“…There seems to be an impression that variables such as quality, cost, speed, flexibility and dependability are popular measures of operational performance (Knudtzon, 2018; Pozo et al , 2018; Khanchanapong et al , 2014; Belekoukias et al , 2014; Birkie and Trucco, 2016; Dal Pont et al , 2008; Furlan et al , 2011; Taj and Morosan, 2011; Hallgren and Olhager, 2009; Shah et al , 2017; Chavez et al , 2013).…”
Section: Literature Reviewmentioning
confidence: 99%
“…Researchers advocate for the use of questionnaires because they are easy to administer and can assess the whole organization's leanness. Questionnaires were used by (Nawanir et al, 2016;Adetunji, 2019a, 2019b;Marodin et al, 2017;Pozo et al, 2018;Prasad et al, 2016;Godinho Filho et al, 2016;Marodin et al, 2016). Leanness measurement methods involved structural equation modelling (Maware and Adetunji, 2019a;Nawanir et al, 2016;Pozo et al, 2018;Godinho Filho et al, 2016), regression models (Marodin et al, 2018;El-Khalil, 2020), correlation analysis (Prasad et al, 2016), propensity score matching (Shi et al, 2019) and multivariate analysis of variance (Marodin et al, 2016)…”
Section: Leanness Measurementmentioning
confidence: 99%