The importance of water management in hotels: a framework for sustainability through innovation

Abstract

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Influence of sustainable hospitality supply chain management on customers’ attitudes and behaviors

“…Items that are used to measure customers' perceptions of hospitality supply chain members environmental sustainability efforts included questions related to product design (Baker, 2009;Enz and Siguaw, 1999;Goodman, 2000), service process design Kassinis and Soteriou, 2003), product management during use (Enz and Siguaw, 1999;Goodman, 2000), product life extension (Goodman, 2000;Schendler, 2001), recycling Kasim et al, 2014), pollution control (Enz and Siguaw, 1999), environment management systems (Farsari, 2012;Goodman, 2000;Kasim et al, 2014;Schwartz et al, 2008). Items that measured customers' perceptions of hospitality supply chain members' social sustainability efforts included questions related to employees (Enz and Siguaw, 1999;Goodman, 2000;Schwartz et al, 2008), customers (Kasim et al, 2014;Kassinis and Soteriou, 2003;Schwartz et al, 2008), communities (Enz and Siguaw, 1999;Goodman, 2000;Schwartz et al, 2008), suppliers (Goodman, 2000), and governments . Items that measured economic sustainability actions included questions related to revenue growth (Enz and Siguaw, 1999;Font et al, 2008), cost control (Goodman, 2000;Goodman, 2000); and market share growth (Kleindorfer et al, 2005;Schwartz et al, 2008).…”

Dynamic capabilities driving an eco-based advantage and performance in global hotel chains: The moderating effect of international strategy

“…Other studies have focused on the determinants of resource consumption that influence hotels' environmental conduct, such as laundry load for water use (Deng and Burnett, 2002), air temperature for energy use (Chan and Mak, 2004), and occupancy rate for waste produced (Chan and Wong, 2006). In addition, some scholars focused on the development of environmental management systems' indicators that can be used by hotels for the evaluation of environmental performance (Gössling, 2015;Hsiao et al, 2014), while others introduced new environmental management approaches for hotels and resorts (Kasim et al, 2014;Rutty et al, 2014).…”

A comprehensive framework for comparing water use intensity across different tourist types

“…Recent publications on the topic of tourism water use in both academic (Cazcarro, Hoekstra, & Sánchez Chóliz, 2014;Cole, 2014;Gössling et al, 2012;Hadjikakou et al, 2013;Kasim, Gursoy, Okumus, & Wong, 2014;Sun & Pratt, 2014) and non-academic circles (Becken, Rajan, Moore, Watt, & McLennan, 2013;Tourism Concern, 2012;UNEP-UNWTO, 2012) demonstrate the significance of the need to better quantify both direct and supply chain water consumption in the tourism sector. In order to do so, appropriate methodologies and relevant water use indicators that allow water-specific comparisons between different types of tourism, must be explored.…”