The Implementation of Enterprise Business Intelligence: Case Study Approach

Chuah, Min-Hooi; Wong, Kee-Luen

doi:10.5171/2013.369047

Cited by 4 publications

(3 citation statements)

References 11 publications

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“…Management also needs to be part of the BI project and have knowledge of the business processes for BI benefits to be fully recognised and advocate for proper usage of BIS (Sahay & Ranjan, 2008). Many companies have developed an interest in BI but there has been growing concern over the success of BI usage (Chuah & Wong, 2012). Research has identified benefits of BIS to a company (Sahay & Ranjan, 2008), but having the BI systems in place does not necessarily imply proper usage of BI systems.…”

Section: The Research Problemmentioning

confidence: 99%

Technical capabilities of Business Intelligence Systems in South African medium to large organisations

Mangwayana¹

2022

IJBIDM

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Companies are putting in place systems that might assist in attaining their business goals and vision to improve the running of their business processes. Companies are looking at Business Intelligence (BI) as a means to attain a competitive edge over competitors, predict future trends, improve strategic decision making, facilitate quick and reliable decision making, or make the day-to-day running of business easier.The study looks at the perspective of middle to top management on the context of BI, with main focus on the technical capabilities of BI within medium to large companies in South Africa. To obtain factors relevant to the South African business context, an online survey was conducted with various sectors of South African industry.

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Section: The Research Problemmentioning

confidence: 99%

Technical capabilities of Business Intelligence Systems in South African medium to large organisations

Mangwayana¹

2022

IJBIDM

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“…Also, many business intelligence solutions have failed due to the final users' lack of access and not effectively meeting the final users' needs. Business intelligence projects have also failed due to not considering activities at the organizational level, non-commitment of business supporters, disinclination or lack of access of business representatives, lack of skillful and trained staff, lack of business activity analyses, lack of understanding of the impact of acquired information on business profitability, and lack of using information by users and staff (Chuah and Wong 2013).…”

Section: Factors Affecting Business Intelligence Implementationmentioning

confidence: 99%

Identifying key effective factors on the implementation process of business intelligence in the banking industry of Iran

Rezaie¹,

Mirabedini²,

Ataollah³

2017

JISIB

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Though many organizations have turned to developing and using businessintelligence systems, not all have been successful in implementing such systems. These systemshave social-technical dimensions with many elements and are very complicated. Numerousstudies have been carried out on implementation and employment of business intelligence, butin the past studies only specific aspects and dimensions have been addressed. The aim of thisstudy is to identify key factors in the implementation process of business intelligence in theIranian banking industry. The present research is objectively applied as a survey study inimplementation strategy. Also it is a descriptive study in terms of the research plan and datacollection where two documentary and field study methods have been used for collecting data.The statistical population of this study comprises experts and professionals in informationtechnology who are active in implementing solutions for business intelligence in the bankingindustry of Iran. In this study, 16 people were chosen based on non-random judgment samplingcombined with targeted and snowball sampling as a statistical sample and their viewpointswere extracted and refined using the Fuzzy Delphi Technique. First through studying pastresearch records and reviewing literature of effective factors in implementing businessintelligence process, 37 factors were identified. Then by implementing five rounds of the FuzzyDelphi Technique, 39 factors were confirmed as significant among 37 factors affecting thebusiness intelligence implementation process in past studies and 10 factors proposed by experts.Also, these 39 factors were classified in nine main groups including organizational, human, dataquality, environmental, system ability, strategic, service quality, technical infrastructure, andmanagerial factors. Managers and executives of business intelligence projects in Iran's bankingindustry can achieve the given objectives and results by considering such significant factors inplanning and taking measures related to effective implementation of business intelligence.

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“…TDWI framework mengukur dengan 8 perspektif yaitu ruang lingkup, pendanaan, sponsor, value, arsitek, data, perkembangan serta hasil [20]. TDWI framework dan BIDM framework ini sangat baik dikombinasikan sehingga aspek penilaian pada manajemen perguruan tinggi menjadi lebih luas [20], [22].…”

Section: Bidm Frameworkunclassified

Pengukuran Tingkat Kematangan Pengembangan Business Intelligence Teknologi Informasi dan Komunikasi (TIK) pada Perguruan Tinggi

Primadewi

Yudatama

M.E.,³

2017

J. RESTI (Rekayasa Sist. Teknol. Inf.)

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AbstrakPada era globalisasi ini peranan Teknologi Informasi dan Komunikasi (TIK) merupakan modal utama dalam memenangkan persaingan global. Saat ini peranan TIK pada dunia pendidikan sangat besar. Perguruan tinggi sebagai bagian dari dunia pendidikan telah menggunakan TIK sebagai implementasi dari e-business namun masih bersifat sporadis. Perguruan tinggi membutuhkan arahan pengembangan TIK yang terukur dan terarah dengan kerangka business intelligence. Perlu adanya acuan pengelolaan dan pemantauan sebagai tolak ukur implementasi business intelligence TIK pada perguruan tinggi. Tolak ukur dalam penelitian ini menggunakan BIDM framework yang dapat mengevaluasi perkembangan implementasi business intelligence dari sudut pandang teknologi, manusia dan proses. Hasilnya adalah suatu level dalam hal implementasi business intelligence TIK perguruan tinggi yang menjadi dasar pembuatan rencana strategis perguruan tinggi selanjutnya. Kemudian permasalahan yang timbul dapat dipetakan dengan menggunakan serta Value chain analysis. Dengan menggabungkan kedua cara ini diharapkan dapat menjadi acuan untuk pengembangan implementasi business intelligence TIK perguruan tinggi agar lebih sistematis. Kata kunci: business intelligence, BIDM framework, Value chain analysis, Teknologi Informasi dan Komunikasi (TIK), tingkat kematangan AbstractIn the era of globalization, the role of Information and Communication Technology (ICT) is the main asset in winning the global competition. Currently the role of ICT in education is enormous. Higher education have used ICT as an implementation of e-business. But the implementation of ICT business intelligence in higher education still sporadic. Higher education need direction of measurable and targeted ICT development with business intelligence overview. It needs a reference of management and monitoring of ICT business intelligence implementation at higher education as a benchmark. The benchmark in this study is using BIDM framework that can evaluate the development of business intelligence implementation from technological, human and process perspective. The result is a level in terms of implementation of ICT business intelligence in higher education that became the basis of making the next strategic plan of higher education. Then the existing problems can be mapped using Value chain analysis. Combining these two ways is expected to be a reference for the development of implementation of ICT business intelligence in higher education to be more systematic.

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The Implementation of Enterprise Business Intelligence: Case Study Approach

Cited by 4 publications

References 11 publications

Technical capabilities of Business Intelligence Systems in South African medium to large organisations

Technical capabilities of Business Intelligence Systems in South African medium to large organisations

Identifying key effective factors on the implementation process of business intelligence in the banking industry of Iran

Pengukuran Tingkat Kematangan Pengembangan Business Intelligence Teknologi Informasi dan Komunikasi (TIK) pada Perguruan Tinggi

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