The impact of Total Quality Management and entrepreneurial orientation on organizational performance

Al-Dhaafri, Hassan Saleh; Al‐Swidi, Abdullah Kaid

doi:10.1108/ijqrm-03-2014-0034

Cited by 45 publications

(45 citation statements)

References 50 publications

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“…Innovative, proactive and risk are said to have become important constructs for the survival, growth and superior performance especially for SMEs in the modern era (21). This statement agreed too, by previous researchers like (30)(31)(32)(33)(34)(35)(36)(37)(38). Entrepreneurial orientation role is to facilitate the development and growth of small firms that are new and need help in improving the entrepreneurial activities and ensure long-term success of the firm (4,(6)(7)(39)(40).…”

Section: Entrepreneurial Orientationmentioning

confidence: 83%

Developing the Concept of Firm Success among Muslim SMEs in Malaysia: a Study of Islamic Religion Practices as Moderator

Wahab¹,

Othman²,

Hirun³

et al. 2018

IJET

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This paper intended to develop the concept of firm success among Muslim SMEs in Malaysia. The researchers used entrepreneurial orientation multidimensional as independent variable (innovative, risk and proactive) to examine the relationship of these dimensions towards the success of Muslim SMEs by using Islamic religion practices as moderator. It is about developing the concept of Islamic success factors, as the failure of Muslim SMEs is alarming and the empirical references to Muslim SMEs success focusing on Islamic religion practices are limited. There were many attempts to connect entrepreneurial orientation to the Resource-Based View theory of firms. Resource-Based View, as underpinning theory, helps to describe the proposed research theoretical framework. Recent studies related to firm success have shown that entrepreneurial orientation is composed of innovation, risk and proactive having significant relationship with the firm success in the develop countries. However in Malaysia, there was only one study has documented the conceptual religiosity that influence relationship between entrepreneurial orientation and business success of entrepreneurs among the Malay community. The methodology for this study uses quantitative analysis, specifically, the Partial Least Squares Structural Equation Modelling (PLS-SEM) in processing the data. The population of the study is 2,286 PUNB (Perbadanan Usahawan Nasional Berhad) firms in Malaysia. Finally, this concept finding is able to facilitate future research proposals and to fill the knowledge gap in Resource-Based View concerning the relationship of Resource-Based View towards firm success. This study also contributed to the Resource-Based View literature on the perspective of Islamic religion practices as moderator.

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Section: Entrepreneurial Orientationmentioning

confidence: 83%

Developing the Concept of Firm Success among Muslim SMEs in Malaysia: a Study of Islamic Religion Practices as Moderator

Wahab¹,

Othman²,

Hirun³

et al. 2018

IJET

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“…In Indonesia, the research related to organizational financial performance has been done a lot, but not so with organizational performance measured non-financially. Several studies related to the organizational non-financial performance, among others, [1] found a positive and significant relationship between leadership and process management which is part of the effect of total quality management towards organizational performance, [2] found a positive and significant relationship between total quality management and non-financial performance, [3] found a positive and significant effect of total quality management and entrepreneurial orientation towards firm performance, [4] found a positive and significant effect of customer orientation towards organizational performance through customer relationship practice, [5] found a positive and significant effect of total quality management and entrepreneurial orientation towards firm performance., [6] found a positive and insignificant effect of innovation and total quality management on organizational performance, [7] found a positive and significant relationship between innovation and firm performance, [8] found a positive and significant relationship between total quality management and firm performance, of which total quality management can indirectly affect firm performance through innovation, and [9] found a positive and significant effect of total quality management and innovation on performance. However, several other studies have generated different studies from the above research.…”

Section: Introductionmentioning

confidence: 97%

“…EO can be explained as a company's strategic orientation that influences practices, processes, and decision-making that directs an organization to innovate or do new things. An entrepreneurial vision understood without the philosophy of quality management is not sufficient to bring a company to success [5]. Companies must continually improve their quality and innovation in the face of increasingly fierce competition in the market [18].…”

Section: Introductionmentioning

confidence: 99%

TQM, Entrepreneurial Orientation, Innovation, and Organizational Performance in Indonesian Palm-Oil Industry

Suhendah¹,

Brigita²

2021

Proceedings of the Ninth International Conference on Entrepreneurship and Business Management (ICEBM 2020)

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The purpose of this research was to examine the effect of total quality management and entrepreneurial orientation toward organizational performance with the mediating effect of innovation among Crude Palm Oil (CPO) producing companies located in East Barito and West Kotawaringin districts, Kalimantan Island, Indonesia. The sample was determined by quota-sampling method. This research was conducted by taking 8 palm-oil-producing companies as research subjects. Data processing technique used the Partial Least Square (PLS) method by SmartPLS 3 rd version software. The results of this research show that total quality management has no positive effect on organizational performance, total quality management has positive effect on innovation, innovation has positive effect on organizational performance, total quality management has positive effect on organizational performance mediated by innovation, and entrepreneurial orientation has positive effect on organizational performance.

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“…al., 2016. Furthermore, Creech, as cited in Al-Dhaafri & Al-Swidi (2016), states that the principles in the TQM system must be built on the basis of the 5 pillars of the system namely; Products, Processes, Organizations, Leadership, and Commitments.…”

Section: Introductionmentioning

confidence: 99%

Total Quality Management (TQM), Management Accounting System, Islamic Leadership Style, Organizational Commitment, and Managerial Performance

Indrasari

Rosi

2020

Acc. Fin. Review

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Objective – This paper aims to examine the association of total quality management (TQM), management accounting system, Islamic leadership style, organizational commitment, and managerial performance. Methodology/Technique – The authors use distributed and collected examination methods employing a purposive sampling techniques. The subject of this study was managers or someone who holds structural position at Islamic based private universities in Yogyakarta with a total number of respondents of 104. The data was obtained from questionnaires. The analytical method used was simple regression analysis and moderated regression analysis. Findings – The results show that that Total Quality Management (TQM) has a positive significant effect on Managerial Performance. Thereafter, the results of the moderated regression analysis, the Performance Measurement System, Reward System, Islamic Leadership Style, and Organizational Commitment are the moderating variable that moderate or strengthen the relationship between Total Quality Management (TQM) towards Managerial Performance. Originality/value – Previous studies have focussed mainly on Islamic based private universities in Yogyakarta. This study examines the effect of management accounting system, Islamic leadership style, and organizational commitment on the association of total quality management and managerial performance, which has been rarely examined in previous studies. Type of Paper: Empirical. JEL Classification: M41, M49. Keywords: Islamic Leadership Style; Organizational Commitment; Performance Measurement System; Rewards System; Total Quality Management. Reference to this paper should be made as follows: Indrasari, A; Rosi, J.C.A. 2020. Total Quality Management (TQM), Management Accounting System, Islamic Leadership Style, Organizational Commitment, and Managerial Performance, Acc. Fin. Review 5 (2): 82 – 102. https://doi.org/10.35609/afr.2020.5.2(4)

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The impact of Total Quality Management and entrepreneurial orientation on organizational performance

Cited by 45 publications

References 50 publications

Developing the Concept of Firm Success among Muslim SMEs in Malaysia: a Study of Islamic Religion Practices as Moderator

Developing the Concept of Firm Success among Muslim SMEs in Malaysia: a Study of Islamic Religion Practices as Moderator

TQM, Entrepreneurial Orientation, Innovation, and Organizational Performance in Indonesian Palm-Oil Industry

Total Quality Management (TQM), Management Accounting System, Islamic Leadership Style, Organizational Commitment, and Managerial Performance

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