1990
DOI: 10.1080/10570319009374327
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The impact of argumentativeness and verbal aggression on communicator image: The exchange between George Bush and Dan Rather

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Cited by 16 publications
(8 citation statements)
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“…Communicators are under the constraints of social conventions when engaging in disputes with others and perhaps even more so when commenting in public. Moreover, the violation of appropriate rules of social exchange (e.g., politeness, Holtgraves, 1997;and fairness, Schreier et al, 1995) renders the communicator as less likable (e.g., Downs, Kaid, & Ragan, 1990). Because politeness has been found to mediate likability (Steffan & Eagly, 1985), fundamentally, the following expectation is warranted:…”
Section: Perceptions Of Rebuttal Analogy and Usersmentioning
confidence: 99%
“…Communicators are under the constraints of social conventions when engaging in disputes with others and perhaps even more so when commenting in public. Moreover, the violation of appropriate rules of social exchange (e.g., politeness, Holtgraves, 1997;and fairness, Schreier et al, 1995) renders the communicator as less likable (e.g., Downs, Kaid, & Ragan, 1990). Because politeness has been found to mediate likability (Steffan & Eagly, 1985), fundamentally, the following expectation is warranted:…”
Section: Perceptions Of Rebuttal Analogy and Usersmentioning
confidence: 99%
“…One reason that negative campaigning may be ineffective, despite its popularity, is because it can include the use of verbal aggression, messages which “[attack] the self-concept of another person instead of, or in addition to, the person’s position on a topic of communication” (Infante & Wigley, 1986, p. 61). Verbal aggression has been shown to inhibit persuasive effectiveness across a variety of contexts because it negatively impacts perceptions of message sources’ credibility, competence, and trustworthiness (Downs, Kaid, & Ragan, 1990; Edwards & Myers, 2007; Infante et al, 1992; Infante & Rancer, 1996; Jordan-Jackson, Lin, Rancer, & Infante, 2008).…”
mentioning
confidence: 99%
“…Benoit (2004) demonstrated that when political candidates are issue focused they are received better by the public than those candidates who are person focused (e.g., attacking a person's character). Downs, Kaid, and Ragan (1990) indicated that in a 1988 interview with Dan Rather, President George Bush's use of verbal aggression negatively affected his communicator image. This demonstrates that the use of verbal aggressiveness can have a significant impact on a political figure's public image.…”
Section: Argumentativeness/aggressive Communicationmentioning
confidence: 99%
“…Verbally aggressive attacks are not always seen as being harmful to an individual's credibility (see Infante & Rancer, 1996). Downs, et al (1990) found that, in the interview with Vice President George Bush, viewers saw Dan Rather's use of verbal aggression as acceptable, because Vice President Bush had attacked Rather first. If, as is suggested later, the use of verbally aggressive messages is strategic in Presidential debates, then a candidate could actually increase their credibility if he or she was to refrain from verbally aggressive utterances until they were attacked first.…”
Section: Argumentativeness/aggressive Communicationmentioning
confidence: 99%
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