2020
DOI: 10.30892/gtg.29203-478
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The Impact of Airport Experience on International Tourists’ Revisit Intention: A South African Case

Abstract: Travel destinations have become more dependent on repeat commercial activities and at the center of all this trade are airports that have evolved into full service centres. Therefore, to investigate the influence that airport experience would have on travellers' intention to revisit a destination a conceptual framework was developed. The study was quantitative in nature in which data was collected through intercepts at the OR Tambo International Airport in South Africa. 503 willing international travellers par… Show more

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Cited by 10 publications
(8 citation statements)
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“…However, as a destination progresses through its life cycle, local inhabitants' opinions of tourism impacts and their level of tourism support tend to shift (Gursoy et al, 2010). Destination image influences traveler intent (Chuchu, 2020).…”
Section: Moderating Role Of Local Community Attitudementioning
confidence: 99%
“…However, as a destination progresses through its life cycle, local inhabitants' opinions of tourism impacts and their level of tourism support tend to shift (Gursoy et al, 2010). Destination image influences traveler intent (Chuchu, 2020).…”
Section: Moderating Role Of Local Community Attitudementioning
confidence: 99%
“…However, local residents' perceptions of tourism impacts and their level of tourism support tend to change as a destination moves from one stage of its life cycle to the next Gursoy, Chi & Dyer, 2010). Destination image influences traveller intention according to (Chen & Tsai, 2007;Chuchu, 2020). A step that can be taken may include monitoring changes in locals' perceptions and attitudes and identifying new development initiatives that may be supported by locals (Gursoy et al 2010) H4: Destination image is related to attitudes of local residents' towards tourism.…”
Section: Destination Image and The Attitudes Of Local Residents Towards Tourismmentioning
confidence: 99%
“…Destination Image in tourism represents the effects of beliefs, notions, and impressions that a traveller holds destination (Elliot and Papadopoulos, 2016). Destination image has a notable impact traveller intention Chen and Tsai, 2007;Chuchu, 2020. Image in tourism research is a concept that was introduced in the early 70s (Frías et al, 2012). Destination image constructs include cognitive or affective, and combination of both constructs (cognitive and affective) is generally used to describe and interpret the image a tourist has of a place or destination (Tan and Wu, 2016).…”
Section: Theoretical Underpinningmentioning
confidence: 99%