The gap between citizens and e-government projects: the case for Jordan

Mofleh, Samer Ibrahim; Wanous, Mohammed; Strachan, Peter A.

doi:10.1504/eg.2008.018875

Cited by 25 publications

(19 citation statements)

References 36 publications

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“…In addition, the United Nations' e-government readiness reports ranked Jordan as one of the top 5 among the Arab countries (UN, 2003(UN, , 2005. Nonetheless, e-government in Jordan faces the problem of low usage levels of these electronic services (Al-Hujran et al, 2013;Al-Jaghoub, Al-Yaseen, & Al-Hourani, 2010;Mofleh, Wanous, & Strachan, 2008;Rana & Dwivedi, 2015). More than 85% of Jordanians never used e-government websites and electronic services (Al-Jaghoub et al, 2010).…”

Section: E-government In Jordanmentioning

confidence: 99%

“…Therefore, the focus of this paper is citizen adoption (demand-side) of e-government services. In addition, even though there has been some initial efforts to study the citizens' adoption of e-government services in Jordan (Alomari et al, 2012;Mofleh et al, 2008; Alawneh, Al-Refai, & Batiha, 2013; Al-Hujran et al, 2013), none have examined how cultural (i.e. national culture) and socio-political (i.e.…”

Section: E-government Adoptionmentioning

confidence: 99%

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The imperative of influencing citizen attitude toward e-government adoption and use

Hujran

Al-Debei

Chatfield

et al. 2015

Computers in Human Behavior

282

193

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Section: E-government In Jordanmentioning

confidence: 99%

Section: E-government Adoptionmentioning

confidence: 99%

The imperative of influencing citizen attitude toward e-government adoption and use

Hujran

Al-Debei

Chatfield

et al. 2015

Computers in Human Behavior

282

193

View full text Add to dashboard Cite

“…For example, discussions at some Ethiopian web forums reveal that "ETC (the telecom monopoly company) is a major stumbling block towards getting a meaningful and affordable Internet presence in Ethiopia" and "Ethiopian farmers, businessmen and industrialists face a further isolation from the new digital global economy as access to the Internet remains almost negligible." Other researchers identify similar deficiencies (Akther, Onishi & Kidokoro, 2005;Subuddhi, 2009;Xiong, 2003;Mofleh, Wanous & Strachan, 2008;Purcell & Toland, 2004;Elsheikh, Cullen & Hobbs, 2008). ICT projects should not be the end but the means.…”

Section: Discussion and Policy Implicationsmentioning

confidence: 89%

Citizens' perceptions of corruption and e-governance in Jordan, Ethiopia and Fiji - the need for a marketing approach

Pathak

Belwal

Singh

et al. 2012

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The purpose of this research is to assess citizen's perceptions of corruption and e-governance in Jordan, Ethiopia, and Fiji. The research is based on surveys using structured questionnaires and focus group interviews. Conclusions are derived from a mix of descriptive and inferential analysis. The survey covers a total of 1212 respondents using stratified sampling. Findings reveal that public sector corruption and demands for bribes are increasing in each country. Only a few people are aware of e-governance and feel that it can help in curbing corruption. The study proposes that in order to mitigate negative forces in the implementation of egovernance such as corruption, digital divide, and urban bias, developing countries need to apply a marketing approach to e-governance services.

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“…Therefore, all government agencies' websites are operating as separate islands with minimu m communicat ion and system integration [7]. E-service project is designed to enable citizens to process transactions online in a t imely and efficient fashion [8]. In terms of e-services in Jordan, the egovernment program has been involved in developing income tax e-service, driver's and vehicle's licensing eservice, real state registry and borders e-service, a secure government network and an e-government contact center.…”

Section: E-g Overnment In J Ordanmentioning

confidence: 99%

A Framework for an E-government Based on Service Oriented Architecture for Jordan

Saleh¹,

Obeidat²,

Khamayseh³

2013

IJIEEB

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E-government is growing to a size that requires full attention from governments and demands collaboration and facilitation between private sectors and Non-Government Organizations (NGOs). In order to reach successful e-government applications, governments have to provide services to citizens, businesses and government agencies. In Jordan, e-government applications are limited to an informative goal; they essentially offer information and no services. Moreover, it is found that the traditional peer-to-peer integration of applications will result in a tightly coupled system that reduces the agility and expansibility of the E-Government system. This paper proposes a novel integration mechanism based on the web service of the Service Oriented Architecture (SOA) for the various E-government systems. We propose a stage model for E-Government interoperability based on Service Oriented Architecture (SOA). In addition, a framework for E-government based on SOA is proposed. The proposed architectures are being examined using case study in the context of implementing environmental license web service in the Jordanian ministry of environment

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The gap between citizens and e-government projects: the case for Jordan

Cited by 25 publications

References 36 publications

The imperative of influencing citizen attitude toward e-government adoption and use

The imperative of influencing citizen attitude toward e-government adoption and use

Citizens' perceptions of corruption and e-governance in Jordan, Ethiopia and Fiji - the need for a marketing approach

A Framework for an E-government Based on Service Oriented Architecture for Jordan

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