The Ethics of COVID-19 Risk Communication

Wu, Joseph H; John, Stephen

doi:10.1007/s11606-021-06600-3

Cited by 4 publications

(4 citation statements)

References 3 publications

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“…In the present study, we drew on insights from our prior intervention by adding new interactive elements to the COVID-19 Event Risk website, with the goal of improving individuals' compliance with public health guidelines. Several recent papers have offered recommendations for COVID-19 risk communication [6][7][8] , and others have reported expert evaluations of various dashboards for actionable policy decisions [9][10][11][12] . To our knowledge, no prior studies have assessed whether data dashboards influence individuals' risk tolerance and behavioral intentions.…”

Section: Counteracting Covid-19 Risk Misestimation With An Interactiv...mentioning

confidence: 99%

Communicating COVID-19 Exposure Risk with an Interactive Website Counteracts Risk Misestimation

Sinclair¹,

Taylor

Brandel-Tanis³

et al. 2022

Preprint

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During the COVID-19 pandemic, individuals have depended on risk information to make decisions about everyday behaviors and public policy. In this online informational intervention, we assessed whether an interactive website influenced individuals' risk tolerance to support public health goals. We collected data from 10,891 unique users who interacted with the online COVID-19 Event Risk Tool (https://covid19risk.biosci.gatech.edu/), which featured interactive elements (a dynamic risk map, survey questions, and a risk quiz with accuracy feedback). After learning about the risk of COVID-19 exposure, participants reported being less willing to participate in potentially risky events. This increase in risk aversion was most pronounced for large event sizes and for individuals who had underestimated risk. We also uncovered a bias in risk estimation: Participants tended to overestimate the risk of small events, but underestimate the risk of large events. Our results bear implications for risk communication and insights for broader research on risky decision-making.

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Section: Counteracting Covid-19 Risk Misestimation With An Interactiv...mentioning

confidence: 99%

Communicating COVID-19 Exposure Risk with an Interactive Website Counteracts Risk Misestimation

Sinclair¹,

Taylor

Brandel-Tanis³

et al. 2022

Preprint

View full text Add to dashboard Cite

show abstract

“…A simple mistake of an improper tweet would create an uproar in society, distracting the focus from individual and group resilience against the Pandemic, or even worse, causing skepticism and apathy towards the Pandemic. However, social media content distributed by government officials should also consider communication ethics and risks by prioritizing credible, accurate, and trustworthy information delivered with empathy and respect (Wu & John, 2021), as well as avoiding the spread of personal opinions that can cause controversy in the community.…”

Section: Figure 3 Ocr Issue: Table Displayed As Picturementioning

confidence: 99%

Accessibility Concerns on COVID-19 Information Websites for Persons with Disability

Hafiar

Lukman

Limilia

et al. 2022

J. Komun. Ikat. Sarj. Komun. Indones.

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Persons with disabilities are a vulnerable group when obtaining reliable information, particularly during the current Pandemic of COVID-19. This group needs accurate and dependable information related to the effort of prevention, treatment, and other information on the Pandemic. Each 34 provincial government of Indonesia has their own dedicated COVID-19 information websites providing such information to the public. This study attempt to find accessibility issues that would impact a person with disabilities on all 34 COVID-19 websites managed by each respective provincial government. This study uses aXe (https://www.deque.com), an online tool that measures the total accessibility issues, types of issues, and impacts on people with disabilities on a website. Most COVID-19 websites managed by the provincial government have shown many issues, indicating failure to comply with the web content accessibility guidelines. The biggest issue is insufficient color contrasts in elements and images and the absence of illustrative text, which are very important for a person with visual impairment. We also find that level of accessibility is not correlated with the number of visitors.

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“…There is a stream of evidence that confirms the importance of communication during uncertain times (Grace & Tham, 2021). Sound communication is vital and is inclusive of healthcare settings (Wu & John, 2021). COVID-19 set the stage for a strong focus on communication.…”

Section: Communicationmentioning

confidence: 99%

Strong Governance, Trusted Leadership and Clear Communication: A Descriptive Narrative of an Australian Public Hospital Response to COVID-19

Maka¹,

Loy²,

Green³

et al. 2021

JSSM

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This paper provides a critical reflection of an Australian healthcare organisation's approach to managing the impact of the COVID-19 pandemic. A strong focus is placed on the importance of both staff and patient mental health and wellbeing which is underpinned by clear governance, communication and leadership. The challenges of working in uncertainty are widely acknowledged and documented, and operating as a health service provider during this time surfaced many unknowns. This paper seeks to improve our understanding of the influence of governance structures, communication and leadership when functioning in uncertain times. Key learnings that may be considered by other multifaceted organisations include; governance structures that recognise the importance of involving subject matter experts to reinforce organisational trust in hierarchical decision making, establishing systems that facilitate structured and informed decision making that is supported by visible communications, valuing agility and responsiveness in the workforce through shared listening and information sharing, and consistent front and centre messaging of organisational priorities to reinforce the natural flow of human behaviour change.

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The Ethics of COVID-19 Risk Communication

Cited by 4 publications

References 3 publications

Communicating COVID-19 Exposure Risk with an Interactive Website Counteracts Risk Misestimation

Communicating COVID-19 Exposure Risk with an Interactive Website Counteracts Risk Misestimation

Accessibility Concerns on COVID-19 Information Websites for Persons with Disability

Strong Governance, Trusted Leadership and Clear Communication: A Descriptive Narrative of an Australian Public Hospital Response to COVID-19

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